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Iridium · 14 hours ago

Technical Manager, Ground System Director

Redstone Arsenal, AL

Full-time

Onsite

Director/Executive

8+ years exp

Iridium is an award-winning and innovative satellite communications company that offers voice and data connectivity anywhere in the world. The Technical Manager, Ground System Director will be responsible for managing the monitoring and control of the ground systems at the Operations Centers, coordinating mission activities with partners and customers, and leading a team in a multi-satellite operations environment.

MobileWireless

No H1B

U.S. Citizen Only

Responsibilities

Foster and develop a highly effective team to manage and coordinate daily mission objectives and recovery from unplanned events

Mentor and develop shift personnel operational performance and career advancement through regular feedback and annual Performance Review cycles

Manage and coordinate execution of planned daily mission objectives

Manage real-time monitoring of the ground system in support of the SDA mission, and analysis for first level troubleshooting and resolving issues

Manage and coordinate recovery of issues within the ground system applications

Manage and coordinate detection and recovery of issues at remote teleport antennas as well as Wide Area Network (WAN)

Coordinate real-time anomaly investigation and resolution, following established Fault Escalation policies and procedures for both ground and space system issues

Support process improvement initiatives by properly documenting all events through the anomaly and issue reporting process

Create accurate, timely, and descriptive event logging for all ground system outages or system events

Supervise daily mission activities of up to twenty mission partner and customer personnel

Qualification

Engineering degreeReal-time operations experienceTeam leadershipLINUX proficiencyAnalytical mindsetContinuous improvementSoftware development familiarityCommunication skillsProject management

Required

Bachelor's degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree

8+ years of related engineering experience

Experience in leading a team in a real-time operations environment

Capable of being a strong motivator and source of direction for your team and role modelling commitment to your team's goals

Strong communication skills, with the ability to confidently present information and ideas to others

Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions

Have confidence and be able to easily establish valuable relationships with management, members of your team, mission partners, and customers

Must be able to prioritize key tasks and have a strong sense of ownership over your work

Have the ability to efficiently manage multiple projects for yourself and your team while making sure to meet deadlines

Be active in seeking out ways to continuously improve yourself and gain new knowledge

An active/current Top Secret Security Clearance or the ability to obtain a Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Work 12-hour shifts

Be a U.S. Citizen