Genesys · 8 hours ago
Senior Account Executive, Enterprise
Genesys is a company that empowers organizations to improve loyalty and business outcomes through their AI-powered Experience Orchestration platform. They are seeking a Senior Account Executive who will drive growth by engaging with C-suite customers and utilizing a consultative selling approach to effectively communicate Genesys' capabilities and solutions.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment
Developing strategic account plans for your accounts and executing on the plans you have designed
Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers’ business and shares a compelling plan on how Genesys can help solve the customers business challenges
Pulling in overlay expertise to support value realization
Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer
Helping to facilitate a smooth transition from pre-commit thru to implementation
Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future
Maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships
Constantly being an advocate for the always upsell and cross sell opportunities with existing customers and being a Brand Ambassador for Genesys
Qualification
Required
7+ years experience of software sales experience
Strong preference for Cloud sales
Familiarity and comfort with subscription sales
Proven success with working at C suite level
Track record of hitting your targets
Able to talk to sustained strategic account focus over a long complex sales cycle
BS or BA degree or equivalent work-related experience
Ability to travel up to 50%
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Recent News
2026-01-08
2025-12-30
2025-12-27
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