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Lockheed Martin · 1 day ago

Staff Field Engineer - TMAN - TS Clearance Required

Beale Air Force Base, CA

Full-time

Onsite

Lead/Staff

Lockheed Martin is a global aerospace, defense, and security company, and they are seeking a Staff Field Engineer with expertise in TMAN systems. The role involves providing technical support for fielded ground systems, troubleshooting complex issues, and acting as a liaison between remote customers and factory engineers.

AerospaceCyber SecurityMachinery ManufacturingMilitaryNational SecurityRemote SensingSecurity

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide SME level field expertise of TMAN (Cross-Domain Solution) systems to ensure the sustained operations and maintenance of the fielded ground systems

Provide ad-hoc troubleshooting during operations to include working issues at the tier 1 / tier 2 system levels for all TMAN delivered systems

Display strong interpersonal, written and communication skills. These skills should include an emphasis on customer facing communications and will require an aptitude to verbally dialogue sophisticated system changes to all levels of technical acuity

Display familiarity with the use of engineering drawings, schematics, specifications, technical guides and manufacturers' manuals

Provide a direct link between the delivered systems to our remote customers and the factory engineers that facilitate system changes

Ability to troubleshoot and resolve complex issues with computer/network systems

Identification, diagnosis and troubleshooting steps to resolve complex system problems

Ability to resolve complex issues and troubleshoot over the phone and remote telecom instances

Advanced knowledge on Solaris 11.3 and Red Hat 8.6 SE Linux Operating systems

Advanced knowledge on Cisco Networking devices

Experience working TMAN administrative configuration functions

SAP Program experience preferred

Act as site liaison for remote field team and lead FSR schedule availability for factory reach-back and meeting coordination

Occasionally work extended hours or weekends

Available during off hours for emergency support if required

Provide support for the escalation and communication of status to management and internal customers

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Qualification

TMAN systems expertiseSolaris 11.3 knowledgeRed Hat 8.6 SE LinuxCisco Networking devicesTroubleshooting complex issuesRemote telecom supportCustomer facing communicationsInterpersonal skillsCommunication skills

Required

Provide SME level field expertise of TMAN (Cross-Domain Solution) systems to ensure the sustained operations and maintenance of the fielded ground systems

Provide ad-hoc troubleshooting during operations to include working issues at the tier 1 / tier 2 system levels for all TMAN delivered systems

Display familiarity with the use of engineering drawings, schematics, specifications, technical guides and manufacturers' manuals

Provide a direct link between the delivered systems to our remote customers and the factory engineers that facilitate system changes

You are an experienced, level-headed field innovator and integrator with a background in maintaining and integrating cross-domain solutions (CDS), specifically the TMAN system of systems

You have experience working in critical availability infrastructure environments that are burdened by an aggressive operations tempo and a tiered support network for troubleshooting the systems and their infrastructure

Ability to troubleshoot and resolve complex issues with computer/network systems

Identification, diagnosis and troubleshooting steps to resolve complex system problems

Ability to resolve complex issues and troubleshoot over the phone and remote telecom instances

Advanced knowledge on Solaris 11.3 and Red Hat 8.6 SE Linux Operating systems

Advanced knowledge on Cisco Networking devices

Experience working TMAN administrative configuration functions

Act as site liaison for remote field team and lead FSR schedule availability for factory reach-back and meeting coordination

Occasionally work extended hours or weekends

Available during off hours for emergency support if required

Provide support for the escalation and communication of status to management and internal customers

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Preferred

SAP Program experience preferred

Benefits

Business Resource Groups (BRGs)

Employee Networks

Company

Lockheed Martin

Glassdoor4.1

Lockheed Martin is a global security and aerospace company that specializes in advanced technology systems, products, and services. It is a sub-organization of Lockheed Martin.

Founded in 1912