DYNE Hospitality Group · 1 week ago
Tropical Smoothie Cafe - Shift Leaders (AR018)
DYNE Hospitality Group is dedicated to promoting a healthier lifestyle through their Tropical Smoothie Café. They are seeking a Shift Leader to assist in training, coaching, and managing staff while ensuring high standards of service and operational efficiency.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Assist in inventory training, when necessary
Drive brand values and standards through all training and development activities
Assist with the coaching, training, and development of management and crew members
Assist with hiring & staffing needs while focusing on the critically under-staffed cafes
Provide support for any new software rollouts and training
Ensure team member training programs are executed per TSC & DYNE standards
Interacts with crew members, customers, and vendors using DYNE’s core values
Delivers “Unparalleled Hospitality” to each customer that visits our cafe
Knowledgeable and proficient in each position within the cafe
Successfully completed the Cafe Basics and Certified Trainer Program
Ensures each station is operating to Tropical Smoothie Cafes standards
Trains and coaches crew members during each shift to ensure brand standards are upheld
Uses tools to accomplish goals, manage labor and control inventory using MyInventory
Performs any additional tasks necessary to run the cafe
Qualification
Required
Excellent verbal and written communication skills
Excellent management and supervisory skills
Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
Must have strong mathematical, analytical and problem solving skills
Must be able to read, understand and follow instructions
Continuous standing and walking throughout the duration of each shift
Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash
Constant face-to-face interactions with crew members and customers
Safely navigate in a fast-paced cafe´ environment
Ability to multi-task and remain positive in sometimes stressful working conditions
Frequent walking, standing, bending, stooping, overhead reaching and stretching
Lifting no greater than 50 pounds
Benefits
Competitive wages
Benefits
Long-term career growth