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Island Hospitality Management · 19 hours ago

PM Front Desk Agent

San Antonio,TX,US

Full-time

Onsite

New Grad, Entry Level

Island Hospitality Management is looking for an upbeat PM Front Desk Agent to manage all aspects of front desk operations. The successful candidate will provide excellent guest service and handle various responsibilities related to guest check-in and check-out, as well as payment processing.

HospitalHospitalityHotel

No H1B

Responsibilities

Check-in/Check-out hotel guests

Process all payments according to established hotel requirements

Provide information and assistance to all guests and vendors

Prepares all necessary reports during each shift for the management team

Qualification

Guest serviceProblem solvingCommunication skillsTeam playerStress management

Required

Check-in/Check-out hotel guests

Process all payments according to established hotel requirements

Provide information and assistance to all guests and vendors

Prepares all necessary reports during each shift for the management team

Highly motivated team player with strong initiative and desire for achievement

Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Ability to work well in stressful situations

Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time

Benefits

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans available!

Dependent care FSA

Identity Theft Protection Insurance Commuter benefits including transit & parking

Pet Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program

Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Incentive based bonus program

Free room nights at our hotels and employee discounts within your hotel brand

Discounts for friends and family within your hotel brand

Team Member recognition and bonus

Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work

Career Growth through our in-house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Company

Island Hospitality Management

Island Hospitality Management is a nationally recognized hotel and outdoor hospitality management company with a proven track record in managing upscale extended stay, select service, and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG.

Founded in 1986