ALO · 14 hours ago
Site Director - Distribution Center
Alo Yoga is dedicated to mindful movement and improving lives through yoga. They are seeking a Site Director to lead and manage all aspects of their distribution center operations, ensuring efficient and timely delivery while optimizing costs and maintaining safety standards.
ApparelFashionTextiles
Responsibilities
Lead all fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics
Deliver high service levels for same-day, next-day, and peak-season order fulfillment (e.g., holidays, promotions)
Ensure high order accuracy, fast cycle times, and consistent customer experience across all channels
Own peak planning and execution (holiday surges, flash sales, promotional events)
Manage labor forecasting, flex staffing models, and capacity planning to meet demand volatility
Develop contingency plans to ensure uninterrupted operations during demand spikes or system outages
Build and lead a high-performing leadership team in a 24/7 or extended-hours environment
Drive employee engagement, retention, training, and career development
Champion a strong safety culture and ensure compliance with all OSHA and workplace safety standards
Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies
Lead implementation and scaling of automation (sortation, robotics, AMRs, goods-to-person, packing automation)
Partner with IT and engineering teams to improve system reliability and throughput
Apply Lean, Six Sigma, and Kaizen principles to improve speed, quality, and cost
Analyze fulfillment KPIs such as units per hour, order cycle time, on-time ship rate, and cost per order
Drive root-cause analysis and corrective actions for service failures and customer escalations
Own the site budget, including labor, freight, packaging, maintenance, and capital expenditures
Deliver productivity gains and cost-per-order improvements while maintaining service excellence
Track and report site performance to senior leadership with clear action plans
Partner with E-Commerce, Merchandising, Transportation, Customer Experience, HR, Finance, and IT teams
Act as the primary site contact for executive leadership and third-party logistics partners (3PLs)
Qualification
Required
Bachelor's degree in supply chain, Operations, Engineering, Business, or related field
8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment
Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment
Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements
Strong data-driven decision-making and KPI management skills
Experience leading automation, technology, and change initiatives
Financial acumen with site-level P&L or budget ownership
Strong leadership, communication, and execution focus
Distribution/fulfillment center environment with extended hours and peak-season demands
Ability to work flexible schedules, including nights, weekends, and holidays
Limited travel may be required
Preferred
Master's degree in supply chain, Operations, Engineering, Business, or related field
Company
ALO
We are ALO.
Funding
Current Stage
Late StageLeadership Team
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