Public Benefits Specialist jobs in United States
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State of Oregon · 1 week ago

Public Benefits Specialist

The Oregon Department of Human Services is seeking a Public Benefits Specialist to support Oregonians by assisting them in-person with their eligibility for various programs. The role involves performing eligibility assessments, interviewing applicants, and connecting families to necessary resources.

GovernmentNon ProfitPublic SafetySocial
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Responsibilities

Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs
Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits
Assessing client family strengths and needs, connecting families to other resources and programs
You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions

Qualification

Eligibility determinationsClient assessmentPolicy interpretationRecord maintenanceEffective communicationProblem resolutionProfessional demeanorTime management

Required

One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept
Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds
Experience preparing and maintaining thorough client records and narratives
Experience researching, interpreting, and applying policies and regulations in a work environment
Demonstrated effectively prioritizing tasks and managing time to meet deadlines
Experience in making decisions to resolve problems using independent judgment
Experience staying calm and professional when working with applicants or clients in challenging or emotional situations
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification
May require a valid driver's license or other acceptable method of transportation

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Company

State of Oregon

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Official LinkedIn page for the state of Oregon. Oregon is a state in the Pacific Northwest region of the United States.

Funding

Current Stage
Late Stage

Leadership Team

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William Wise
Chief Executive Officer
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Kate Nass
Chief Financial Officer
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