The John F. Kennedy Center for the Performing Arts · 2 weeks ago
Box Office Senior Treasurer
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
$58.39/hr - $58.39/hr
10+ years expThe John F. Kennedy Center for the Performing Arts is the nation’s cultural center and living memorial to President John F. Kennedy. The Box Office Senior Treasurer will work in partnership with the other Senior Treasurer and the treasurer team to maintain high performance standards within the box office while providing outstanding customer service and training to staff.
Education
Responsibilities
Establish priorities and delegate duties to treasurers, assistants, and ticket sellers on a daily basis
Provide outstanding customer service to both internal and external customers, and ensure equally high quality customer service from treasurers, assistants, and ticket sellers; maintain positive attitude and team spirit within the box office while keeping the environment professional
Provide formalized ongoing training for box office staff on all computer applications used by the box office, and ongoing customer service training
Contribute to strategic planning for training schedules and work deadlines
Provide support and guidance for treasurers in their duties with regard to ticketing of subscriptions, group sales, and house seat orders, as well as their work with theater managers, company managers, and promoters to ensure smooth front of house operation; assume responsibility for performance setup in the ticketing system so as to assist treasurers as needed; oversee accounting and banking procedures; assist treasurers in ensuring accuracy of box office statements and the daily reconciliation of box office receipts and deposits
Work with Information Technology Department as part of treasurer team to keep up to date on technical issues and provide input on all applications and processes pertaining to ticketing, sales, and event setup
Qualification
Required
At least 10 years of box office/sales/customer service experience, including at least 3 years of experience supervising and training
Proven strong customer service orientation and a professional demeanor when dealing with the public and with colleagues; problem-solving skills, diplomacy, and tact, and ability to work well under pressure
Proven leadership skills
Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail
Knowledge of computer ticketing systems; interest in and knowledge of the performing arts
Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided
Candidate must be willing to work onsite
Flexibility to work weekends and holidays as required
Company
The John F. Kennedy Center for the Performing Arts
The John F. Kennedy Center for the Performing Arts produces and presents theatre and musicals, dance and ballet, and more.
Founded in 1971Washington, District of Columbia, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Genesis Inspiration Foundation
2025-12-18Grant
Leadership Team
Stacey B. Johnson
Chief Financial Officer
Alexandra van den Heever
Manager, National Community Partnerships (Education Division)
Recent News
2026-01-24
Digital Music News
2026-01-12
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