Independence Realty Trust Inc. · 1 week ago
Resident Relations Manager
Murfreesboro, TN
Full-time
Onsite
Mid Level
3+ years expIndependence Realty Trust Inc. is a publicly traded Real Estate Owner and Operator dedicated to providing exceptional living experiences. The Resident Relations Manager plays a crucial role in supporting the General Manager and fostering a strong community by addressing resident needs, managing communications, and enhancing overall satisfaction.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Assist the General Manager by overseeing daily operations when they’re at the sister property
Be the go-to expert and friendly face for resident questions, concerns, and everyday needs
Jump in on leasing efforts—greet prospects, give engaging tours, follow up with leads, and help future residents find their perfect home
Keep things running smoothly by processing lease applications, screening applicants, and ensuring all paperwork is in order
Build strong relationships through clear communication with both current residents and prospects
Monitor local market trends and help the team stay competitive
Lead the charge on resident renewals and retention—because keeping happy residents is what it’s all about
Own our online reputation—manage social media, respond to reviews, and keep our digital presence positive and engaging
Qualification
Required
Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with Fair Housing laws and leasing regulations
Must have a valid driver's license, reliable transportation, and be open to limited travel (up to 10%)
Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date
Preferred
3+ years of experience in multifamily property management preferred
Entrata experience a plus
Benefits
Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
Growth Opportunities: Ongoing development programs to support your career advancement.
Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
Employee Ownership: Stock awards within your first year of employment.
Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
Company
Independence Realty Trust Inc.
Independence Realty Trust ("IRT") (NYSE MKT: IRT) is a publicly traded real estate investment trust (REIT) which owns and manages communities containing more than 38,000 apartment homes in the Southeast and Midwest regions of the United States.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Citi
2025-01-09Post Ipo Debt· $250M
2024-09-03Post Ipo Equity· $227.12M
2024-08-20Post Ipo Debt· $150M
Recent News
2025-11-01
2025-11-01
2025-10-10
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