SAP · 1 week ago
Sr UX Researcher
Palo Alto, CA, US, 94304
Full-time
Hybrid
Senior Level
$147K/yr - $306K/yr
5+ years expSAP is a global leader in enterprise software, and they are seeking a Senior UX Researcher to enhance user experiences across their products. The role involves collaborating with cross-functional teams to provide user insights and foster a research-driven culture that prioritizes user engagement and satisfaction.
AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware
Responsibilities
Develop working relationships with product and design teams to gain an understanding of the product portfolio and existing end-to-end experience
Lead proactive research efforts to uncover opportunities for innovation and differentiation in the current customer experience
Work with product teams to shape insights into a narrative to explain where problems and opportunities in the experience are, and what collaborations across the business are needed to act
Collaborate with product and design leaders, as well as leaders across the business (e.g. professional services and customer support) to create strategies to improve the end-to-end customer experience
Qualification
Required
Advanced degree in a relevant HCI field
5+ years of experience in user research across product development lifecycle stages
Proficient in a wide variety of user research methods and able to mix and apply methods to answer research questions
Excellent communications skills; fluency in English is required
Strong data synthesis/analysis and data storytelling skills
Strong project management skills
Preferred
Experience with B2B software
Benefits
Great benefits
Health and well-being
Flexible working models
SAP North America Benefits
Company
SAP
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services.
10001+ employees
H1B Sponsorship
SAP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (3)
2022 (3)
2021 (3)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.3BKey Investors
Elliott Management Corp.
2019-04-24Post Ipo Equity· $1.3B
2015-06-01Grant· $1.37M
1998-08-03IPO
Leadership Team
Christian Klein
CEO & Member of the Executive Board
Sandi de Souza
Chief Financial Officer: Africa
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase