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Hamilton County, Ohio · 3 days ago

Consumer Documentation Specialist (Document Specialist) (4656-12)

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

Hamilton County, Ohio is seeking a Consumer Documentation Specialist to join their team. The role involves handling confidential case records, maintaining accurate records, and assisting with document imaging duties. Additional responsibilities include inventory control and participation in training to enhance job performance.

GovernmentNon ProfitOffice Administration

Responsibilities

File Room Duties

Handle all case record material of a highly confidential nature on all consumers (active or closed) for all divisions

File materials according to divisional protocols

Pull records for Federal, State or County auditors

Pull records for agency and authorized County Personnel

Utilize the State & Local computer applications (including but not limited to CRIS -E/SETS/SACWIS/ CDTS ) for research, record tracking, and label/file manufacture

Researches records to determine retention status

Shifts large volumes of case records

Assists staff with microfilm research or document imaging duties

Prepares case records for computer imaging

Operates high speed scanner for computer imaging of documents

Index case records scanned into document imaging system

Box/log out/label imaged records for storage/disposal

Assists with inventory control at the off-site storage facility

Assists with delivery and pick-ups of records in the JFS buildings and at various county facilities

Maintains & provides statistical data as required

Performs other related duties as assigned; participates in special projects

Attends and participates in training, workshops and meetings to enhance individual skills, knowledge and job performance

Qualification

On-Base Document Imaging SystemOffice practicesProceduresComputer applicationsStatistical data maintenanceTactDiplomacyProblem solvingConfidential information handling

Required

Ability to calculate fractions, decimals and percentages and to read and write common vocabulary

One (1) course in office practice and procedures

Or month experience

Or equivalent

Must be able to lift 50 pounds and stand for long periods, bend, and stretch to do the work

Must maintain a valid driver's license issued by the state of residency and required auto liability insurance

Knowledge of office practices and procedures; agency policies and regulations

Ability to carry out detailed oral or written instructions; respond to correspondence or e-mails, complete routine forms; read, copy and record figures and other data accurately; accurately copy material from one record to another and recognize grammatical and spelling errors; gather, organize, collate and classify information; maintain accurate records; sort items into categories according to established methods; obtain basic information and/or answer routine inquiries from other agencies or the public over the phone or in person; create and/or maintain a file system and/or database; properly handle confidential information; use a CRT for information retrieval and/or update functions; properly use, resupply and perform very basic routine service/repairs on office copiers, printers or other office machines; work alone on most tasks while being able to work in concert with others as needed; place documents in sequential order, to communicate with tact and diplomacy, problem solve, identify/differentiate/categorize large numbers of similar/related document types

Skill in operating agency network personal computer software and program operating systems; preparing, scanning, indexing records using On-Base Document Imaging System

Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: State Automated Child Welfare Information System (SACWIS), State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last ten years, Ohio Bureau of Criminal Identification Investigation (BCI), FBI, National Sex Offender Public website (WWW.NSOPW.Gov)

Benefits

Highly Competitive Employee Benefits Package

Generous Paid Time Off

11 Paid Holidays

Immediately Begin with 40 hours Paid Vacation if No Prior Service

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option

Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!