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Sharecare · 2 days ago

Manager, Payor Engagement- Remote

United States

Full-time

Remote

Mid Level

Sharecare is the leading digital health company that helps people manage their health in one place. The Manager of Payor Engagement will oversee relationships and communication for Audit Line of Business contracts, requiring strong organizational and communication skills.

ConsumerHealth CareInformation TechnologymHealth

Comp. & Benefits

Responsibilities

Communicate well with teammates both verbally and via written communication

Operate as the point of contact for any and all assigned customers

Report generation

Communicate and collaborate with sales on customer agreement specifics

Communicate with customer throughout scope of projects including, but not limited to data feed issues, metric achievements, status calls

Track key metrics and performance via provided company tools

Prepare, proof and edit documents and spreadsheets

Serve as a back-up for other job responsibilities as necessary

Financial responsibilities including invoicing and collections related to the Audit Line of Business

Attend and participate in client meetings

Limited travel to meet clients or meetings may be required

Other duties as assigned

Qualification

Microsoft ExcelReporting skillsTask PrioritizationHealthcare knowledgeTyping 50 WPMCommunication skillsTeam collaborationAttention to detail

Required

Highly Proficient in all Microsoft applications including but not limited to Microsoft Excel and PowerPoint

Strong reporting skills

Typing of 50 WPM

Task Prioritization

Ability to work independently and collaboratively as a team member

Ability to sit or stand for long periods of time

Physical ability to lift and carry 25 lbs. of materials

Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items

Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor

Speaking and hearing ability sufficient to effectively communicate

Eye/hand coordination, hearing and visual acuity necessary for day to day tasks

A high-level understanding of the organization's information governance program and role-specific accountabilities

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization's data and information

Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided

Participation in education as required for corporate compliance and role-specific functions and tasks

Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes

Comply with all regulations regarding corporate integrity and security obligations

Report unethical, fraudulent or unlawful behavior or activity

Maintain current and yearly HIPAA certification