Public Benefits Specialist Entry jobs in United States
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Oregon Department of Human Services ยท 5 days ago

Public Benefits Specialist Entry

The Oregon Department of Human Services is an Equal Opportunity Employer that values equity and diversity. They are seeking a Public Benefits Specialist Entry to manage various administrative tasks, support Home Care Workers, and ensure clients access vital services effectively.

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Responsibilities

Manage vouchers, plans, and job records for Home Care Workers
Explain policies, solve problems, and make sure payments are on time by talking with clients, providers, and the Central Office
Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date
Handle financial tasks, like issuing and balancing payment documents, EBT cards, and vouchers
Greet visitors, check in clients, set up appointments, and keep the office running smoothly
Keep records, upload files, handle applications, and manage inventory
Support case managers, maintain professional relationships, and take part in training and development activities

Qualification

Bilingual in SpanishEnglishProblem-solvingOrganizational skillsClerical experienceEmpathyCommunication skillsDecision-making

Required

A valid driver's license and acceptable driving record
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
An associate degree in any field
An equivalent combination of education and experience
Experience providing thoughtful, empathetic, and solution-focused support to individuals
Experience recognizing, analyzing, and creatively solving various problems
Experience applying organizational policies and processes to complete tasks
Experience clearly explaining information in speech and in writing to diverse people
Experience making independent decisions and offering fair and equitable support and guidance to others

Preferred

Bilingual in Spanish and English

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Company

Oregon Department of Human Services

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The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.

Funding

Current Stage
Late Stage

Leadership Team

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Alan Schoenwald
Senior Human Resources Business Partner
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Ashlee Parpart
Lead Recruitment Business Partner
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