ServiceNow · 16 hours ago
Director of AI & Access Security | People Leader
United States
Full-time
Remote
Director/Executive
$221K/yr - $387K/yr
10+ years expServiceNow is a global market leader in innovative AI-enhanced technology. The Director of AI & Access Security will lead the strategy, product direction, and execution for AI and access security, shaping secure AI systems and governing access across the Now Platform.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Define and drive a multi-year strategy and product vision for AI & Access Security aligned with ServiceNow’s platform and business priorities
Lead ServiceNow’s Customer Zero adoption of AI and access security capabilities, influencing internal usage patterns and enterprise-scale best practices
Partner with executive leadership to articulate progress, outcomes, and business value to internal and external stakeholders
Own the AI & Access Security product roadmap, including prioritization, sequencing, dependencies, and delivery outcomes
Translate complex requirements across AI security, access management, compliance, audit, privacy, and operational resilience into clear functional specifications and engineering deliverables
Champion AI-native features, agentic workflows, and automation-driven security capabilities that modernize enterprise risk management
Ensure solutions are scalable, resilient, automated, and deeply integrated with the ServiceNow platform and AI ecosystem
Act as the central point of coordination across AI Control Tower, Identity & Authentication, Platform Security, Engineering, Audit, Risk, and Compliance teams
Lead cross-functional planning forums to define requirements, integration patterns, release plans, and adoption strategies
Influence decision-making across security, product, engineering, and business stakeholders without direct authority
Drive global enablement through training, documentation, communication, and adoption programs
Define and track KPIs and success metrics for adoption, utilization, risk reduction, and business value realization
Qualification
Required
10+ years of experience in AI security, access security, authorization, and data security
Deep expertise in LLM security, GenAI, agentic systems, and AI control frameworks
Proven experience designing and operating enterprise access management programs
Demonstrated history of building, mentoring, and leading high-performing teams
Strong customer-first mindset with the ability to balance innovation, risk, and usability
Experience with process automation and AI-driven security workflows
Strong analytical and systems-thinking skills, including exposure to AI & Access security tactics
Ability to clearly communicate complex technical and regulatory concepts to executives, customers, and cross-functional partners
Preferred
Experience working with or building on the ServiceNow Platform
Background in AI security product management for enterprise or platform-scale solutions
Experience operating in highly regulated, global enterprise environments
Benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase