Manning Personnel Group, Inc. · 1 week ago
ADMINISTRATIVE & CLIENT RELATIONSHIP SPECIALIST
Manning Personnel Group, Inc. is a Financial Services Firm in Boston, MA seeking an Administrative and Client Relationship Specialist to enhance client experiences. The role involves serving as the main contact for client issues, maintaining relationships, and ensuring high client satisfaction.
Human ResourcesRecruitingStaffing Agency
Responsibilities
First line point of contact for client relationship servicing issues
Maintain key relationships with clients, faculty and account management teams
Attend client meetings/conference calls when available or as needed
Interface with clients and serve as a liaison between clients and company faculty
Prepare client presentations
Drive service activities to ensure consistent client value
Act as company coordinator
Coordinate, communicate, schedule, and follow-up on client inquiries
Keep abreast of faculty competencies to effectively connect client and expert
Maintain high client satisfaction levels by timely and appropriate allocation of resources
Assist other team members with client files when necessary
Research existing client files for updates and accuracy
Qualification
Required
Strong problem solving skills with eagerness to digest and interpret information security/technical subject material
Ability to multi-task in a fast-paced environment
Keen attention to detail
Strong communication skills – internal and external audiences
Strong sense of professional accountability and integrity
Preferred
Bachelor's Degree preferred
Some experience through work experience or internships is preferred but not required