RICOH COLOMBIA · 1 day ago
Site Leader
Bloomfield, CT
Full-time
Onsite
Entry, Mid Level
2+ years expRicoh is an integrated solutions provider and partner that connects people and technology, creating outstanding customer experiences. As the Site Leader, you will oversee daily operations, ensure customer satisfaction, and lead a dedicated team to drive efficiency and service excellence.
Information Technology & Services
Responsibilities
Oversee daily operations with an eye towards innovation and future trends, leveraging data-driven insights to guide decision-making
Serve as the primary point of contact for customer issues, maintaining contract compliance and service excellence while embodying an energetic and service-oriented approach
Drive efficiency and satisfaction through open-minded and authentic leadership, adapting to evolving challenges with adaptability and accountability
Mentor and empower a diverse team with an energetic and accountable approach, providing guidance on job assignments, schedules, and support
Tackle challenges head-on, demonstrating adaptability and open-mindedness in analyzing and resolving issues while upholding our commitment to service level agreements
Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment
Ensure accurate and timely completion of administrative tasks, utilizing data-driven insights to streamline processes and enhance operational efficiency
Provide flexible support to other departments and vendors as needed, demonstrating adaptability and an authentic commitment to service excellence
Qualification
Required
High school diploma or GED
A minimum of 2 years of experience in a related field
Demonstrated proficiency in technology and customer-facing roles
Exceptional communication skills, both written and verbal
A passion for delivering exceptional customer service and driving team success
Preferred
Previous experience in a leadership or supervisory role
Strong preference for previous training experience
Familiarity with B2B environments and technical processes
Advanced technical aptitude and problem-solving skills
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase