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Mayo Clinic · 15 hours ago

IT Analyst/Programmer - IS-Mod - Remote

United States

Full-time

Remote

Mid, Senior Level

$87K/yr - $121K/yr

5+ years exp

Mayo Clinic is a top-ranked healthcare provider seeking an IT Analyst/Programmer to provide IT support for applications and assist with data security. The role involves resolving complex issues, conducting root-cause analysis, and contributing to the design and maintenance of software systems.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff

Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer

Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment

Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic

Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested

Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership

May be required to provide 24/7 on-call support

Design, build, and/or collaborate with Risk, OIS, and the Transition Services teams to implement DevSecOps processes and procedures to meet institutional and regulatory standards

Understand and advocate for DevSecOps practices, embedding security controls into every phase of the defined S-SDLC process

Provide technical leadership on CI/CD pipelines and automated testing

Provide project leadership to staff members, promoting secure coding practices, security-first design principles, and risk mitigation approaches to both established and immature development teams

Define KPIs and generate metrics to demonstrate S-SDLC compliance and audit readiness

Act as a liaison to Mayo departments and vendors to ensure security and compliance requirements have been met, routinely interfacing with Mayo staff to ensure knowledge sharing

Qualification

DevSecOps methodologiesSystem design principlesSoftware development lifecycleSAFe frameworkApplication managementIndependenceCommunication skillsProject managementInitiativePositive attitude

Required

Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development

Knowledge of system design principles, software development methodologies, and computer programming

S-SDLC: Expertise in DevSecOps methodologies and best practices

System Design: Solid understanding of effective system design principles and architecture patterns

Agility: Previous experience using the SAFe framework

Application Management: Experience in management, integration, and operational support of both custom-developed software and vendor-supplied applications

Consistency & Quality: Commitment to reliable performance and ensuring high-quality, consistent deliverables across all assigned projects

Communication: Excellent written and verbal communication skills, with the ability to tailor technical information for diverse audiences, ranging from technical teams to executive stakeholders

Project Execution: Solid foundational knowledge of project management concepts and a proven ability to prioritize and manage multiple complex projects and tasks concurrently

Initiative & Independence: Demonstrated ability to take initiative, work independently with minimal supervision, and drive tasks to completion

Attitude: Maintain an objective and positive attitude while navigating technical challenges and project constraints