The Mechanical Licensing Collective · 5 days ago
Temp, Member Finance
Nashville, Tennessee, United States
Full-time
Hybrid
Entry Level
1+ years expMechanical Licensing Collective (MLC) is a purpose-driven company in the music industry seeking individuals who thrive in collaborative environments. The role focuses on supporting Members with deferred royalties through research and outreach, ensuring effective communication and assistance.
MusicNon Profit
Responsibilities
Research contact information to connect with Members with deferred royalties and non-Members (internet, current account details, Songview, etc…)
Coordinate with third parties, such as Harry Fox Agency (HFA) on account information
Update account details to keep account activity current
Provide reporting such as aging reports, outreach reports and results of various types of outreach
Continuously building overall knowledge to provide the highest level of customer support
Collaborate with team members and supervisors to develop and improve research strategies
Network with individuals to request/receive introductions to Members with deferred royalties and non-Members
Promptly and professionally responding to all inbound inquiries
As appropriate, transition Members and/or non-Members to Customer Experience for effective resolution of issues or onboarding
Listening to customer feedback and advocating for customer-oriented solutions
Assisting with the 1099 & 1042 research and preparation for reporting
Administer digital 1099s as needed
Applying The MLC’s Guiding Principles to your work and your behaviors
Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas
Engaging in a diverse and dynamic team; mentoring team members; continuing with personal development
Inspiring others with your enthusiasm and humility
Qualification
Required
One-year related experience
Proven experience working independently with a high level of dependability
Strong communication skills; especially using persuasion as a means for engaging new Members with The MLC
Strong Excel skills
Experience with handling confidential and proprietary information
Experience with data entry; with consistent accuracy and precision
Excellent interpersonal communication skills; especially with conflict resolution
Able to persistently perform outreach even with possible rejection or non-response; modifying actions to be more effective
Comfortable adapting to change, meeting evolving business needs, and using new technologies
Company
The Mechanical Licensing Collective
The Mechanical Licensing Collective is a non-profit service organization that serves songwriters from every genre.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kris Ahrend
Chief Executive Officer
Ilene Weintraub
CFO
Recent News
Music Business Worldwide
2025-11-12
Company data provided by crunchbase