Total Water Treatment Systems Inc. ยท 1 day ago
Industrial Water Treatment Operations Manager
Bolingbrook,IL,US
Full-time
Onsite
Mid, Senior Level
$70K/yr - $90K/yr
3+ years expTotal Water Treatment Systems Inc. is looking for an Industrial Water Treatment Operations Manager to oversee the industrial water treatment operations for their locations in Elgin & Bolingbrook, IL. The role involves managing operations, financial performance, and customer relationships while providing leadership and support to the team.
Health CareManufacturing
Responsibilities
Customer focus and good customer relationships are the first and foremost expectation
Maintains a work schedule that accommodates completion of tasks within the position description and Company needs
Demonstrates knowledge and appropriate implementation of Company policies, procedures, and Team Member Handbook information
Observes rules of confidentiality, both on the job and in the community
Demonstrates knowledge of job responsibilities and expectations of all Company departments by maintaining positive, open, and supportive working relationships between functional areas
Demonstrates tact and courtesy during contact and communication with others
Demonstrates good problem solving in dealing with emergency needs and unusual occurrences
Demonstrates initiative and good decision-making
Demonstrates a proactive approach in interacting with managers and team members and in ensuring the safety of the facilities
Reports problems or current issues to the Regional Manager as needed
Maintain and safeguard the company's assets (building, fleet, inventory, records, equipment, etc.)
Responsible for safe, efficient operation and preventive maintenance of the facility
Review and control expenses
Maintain an above-average growth rate in the marketplace. Tracking new customers and cancelations, increasing Net News
Work with Regional Manager to prepare annual budget/plans, regularly review actual performance vs. plan, analyze variances, and take action necessary to achieve goals
Keep abreast of local market conditions in order to increase market penetration
Manage Safety plan for IL
Provides advanced support, and oversight of installation, start-up, service maintenance, modification and repair of commercial and industrial water purification equipment and systems
Works with customers to schedule installation and service
Manages work schedule, performance and training of service technician(s) in area office
Supervises delivery and installation of DI tanks for area customers
Communicate with the customer verbally or in writing, service related issues, including troubleshooting and diagnosis problems, and recommend the best course of action
Stay current on QSR procedures and follow those procedures as they relate to dialysis procedures
Prepare daily logs and administrative paperwork regarding daily work
Identify sales opportunities and report to Industrial Sales team
On-call/after hours resource for industrial service needs
Provide leadership to accomplish the company goals and objectives
Conducts quarterly performance reviews with IL Team Members. Responsible for performance, including hiring, pay recommendations and dismissals
Control and minimize labor, delivery, administrative supplies and repair expenses
Develops, delivers and oversees all aspects of training for the delivery and service team
Responsible for cash management and business operations, including coordination with the Madison office providing sales and service contracts, daily paperwork, scheduling, delivery, deposits and IL accounts payable
Direct and manage facility operations for maintenance, quality and shipping and receiving
Establish and monitor overall facility performance for production and quality standards
Maintain existing plant facilities, automobiles and equipment; replace, service, or make adjustments to plant facilities and equipment when necessary
Implements and maintains preventative maintenance programs
Incorporates shop floor organization and plant cleanliness among facility personnel
Primary contact for building security
Responsible for pre-job and current job support to Industrial Sales Engineers, Project Managers, Industrial Technicians, and customers. Support includes sales calls, project meetings, quote and bid-spec review, equipment selection, installation material selection, system installation and operation qualifications
Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Manage the relationship with the client and relevant stakeholders
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Track project performance, specifically to analyze the successful completion of each project
Meet budgetary objectives and adjust project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Use and continually develop leadership skills
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Provides advanced support, and oversight of installation, start-up, service maintenance, modification and repair of commercial and industrial water purification equipment and systems
Communicate with the customer verbally or in writing, service-related issues, including troubleshooting and diagnosis problems, and recommend the best course of action
Stay current on QSR procedures and follow those procedures
Stay current on industry standards including AAMI, ASTM, CMS, USP, etc
Identify sales opportunities and report to Industrial Sales team
Performs other related duties as assigned or requested
Qualification
Required
May require a bachelor's degree and/or 2-4 years of experience in the field or in a related area
Three years supervisory experience necessary
Strong management, communications, problem solving, and organizational skills required
Knowledge of the water industry required
Excellent technical skills, including computer-aid design experience
Understanding of fluid mechanics, strength of materials, materials selection, mechanical system analysis, control systems, mechanical design, and modeling
Complete understanding of all purified water systems components
Industrial water treatment systems experience (including water softeners, reverse osmosis systems, de-ionization, resin, filters, softeners)
Experience and working knowledge of all plumbing materials, copper, and related products (PVC, CPVC, Poly and PVDF)
Presentation and facilitation skills within the classroom training experience
Excellent customer service skills, problem solving, oral and written communication and organizational skills required
Must understand water chemistry and basic knowledge of electricity and control wiring
Valid driver's license and safe driving record
Computer skills, with demonstrated experience in Excel, Word, CAD and PowerPoint
Benefits
Employee Stock Ownership Plan
401k
Health and dental insurance
Short and long term disability insurance
Life insurance
Paid holidays
Paid time off
Company
Total Water Treatment Systems Inc.
Total Water Treatment Systems Inc. is a water treatment company offering industrial water treatment solutions in Madison, Wisconsin.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase