Duke University · 13 hours ago
Program Manager - Support Services
Durham, NC, US, 27710
Full-time
Onsite
Mid Level
4+ years expDuke University Hospital is a leading healthcare institution in Durham, North Carolina, committed to compassionate care. The Program Manager for Support Services will lead strategic initiatives in space planning and operational efficiency, ensuring compliance and collaboration across teams to support patient care and organizational goals.
EdTechEducationHigher EducationUniversities
Responsibilities
Develop and maintain accurate space inventories, conduct audits, and support planning for new programs and relocations
Maintain space management databases, interpret architectural plans, and track move-add-change scenarios
Ensure compliance with regulatory standards through establishment of standard work and adherence
Coordinate with safety teams for emergency preparedness and infection control
Act as liaison between facilities, regulatory and engineering departments to organize all audits, inspections and tracer activities
Provide reports, maintain action plans and communicate follow up items for timely resolution
Oversee planning and execution of hospital unit moves, ensuring no disruption to patient care
Create detailed schedules for pre-move, move day, and post-move activities
Serve as the primary liaison for staff, patients, and external vendors regarding relocation plans
Implement strategies to maintain care standards during transitions
Supervise inventory, transport, and setup of medical equipment and technology systems
Ensure adherence to HIPAA, OSHA, and infection control regulations throughout the move
Identify and mitigate safety hazards in both old and new unit spaces
Organize orientation sessions for staff on new layouts, workflows, and emergency protocols
Lead all DQS efforts in partnership with key leadership stakeholders to maintain appropriate daily huddles and communication cadences and score card metrics and targeted improvement efforts
Support all departments within the Support Services portfolio to solve problems to root and implement sustainable change
Monitor safety incidents and near misses within the SRS system for Support Services
Ensure accurate details are documented in the reporting system as well as immediate actions are taken to contain and mitigate harm
Communicate findings to staff, leadership, and patients as needed
Ensure corrective actions are taken and track incident data for trends and improvements
Share lessons learned to strengthen safety culture
Qualification
Required
Bachelor's degree program completion
Four years of related experience or any other equivalent combination of relevant education and/or experience
Ability to plan and administer programs and direct program activities within a specific functional area
Communications, analytical and organizational skills
Company
Duke University
Duke University is a private research university providing undergraduate and postgraduate education in medicine and other disciplines.
10001+ employees
H1B Sponsorship
Duke University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (274)
2024 (232)
2023 (202)
2022 (195)
2021 (148)
2020 (121)
Funding
Current Stage
Late StageTotal Funding
$71.15MKey Investors
North Carolina Biotechnology CenterUS Department of EnergyGlaucoma Research Foundation
2023-02-17Grant· $0.11M
2022-09-19Grant
2022-03-09Grant· $0.05M
Leadership Team
Barry Myers
Professor and Director
Dan Ariely
Professor
Recent News
2026-01-11
2025-12-18
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