The Ridge Hotel Lake Geneva ยท 19 hours ago
Hospitality Intern
Destination Geneva National, 1221 Geneva National Ave S, Lake Geneva, Wisconsin, United States of America
Internship
Onsite
Intern
Start in 2026 SummerThe Ridge Hotel Lake Geneva is a premier resort located in Wisconsin, seeking a Hospitality Intern for the 2026 season. The intern will gain hands-on experience in Front Desk and Call Center operations while developing essential customer service and leadership skills.
Hospitality
Responsibilities
Learn to process guest check-ins, check-outs, room assignments and special requests
Develop refined customer service skills, both in-person on by phone
Acquire the ability to anticipate and respond to guest needs
Work with the Call Center/Front Desk team to establish and meet sales goals
Multi-task by speaking with customers while making online reservations in real time
Run and check daily reports using tee time and reservation software
Develop guest recovery skills to meet customer expectations graciously
Uphold opening and closing protocols and service standards
Participate in and contribute to weekly team meetings
Qualification
Required
Currently enrolled as a sophomore, junior, or senior in a four-year college program
Strong organizational, leadership and communication skills
Capable of a minimum 10-week commitment
Preferred
Emphasis of study preferred to be focused on hospitality, resort, or restaurant management
Benefits
Competitive salary and performance-based incentives.
Option for pay-as-you-earn with Dayforce Wallet.
Opportunity to work in a stunning resort setting with access to recreational facilities.
Encouraging and supportive work environment that values creativity and teamwork.
Potential for professional growth within a dynamic hospitality organization.
All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
Paid time-off for full- and part-time associates.
Company
The Ridge Hotel Lake Geneva
Sleek and edgy with a twist of Wisco tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its recent multi-million-dollar contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Italia restaurant, poolside Deck Bar, and perky bean + vine coffee and wine bar.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase