Apply on Employer Site

Crossover · 1 day ago

Head of Operations, Trilogy (Remote) - $200,000/year USD

United States

Full-time

Remote

Lead/Staff, Director/Executive

$200K/yr - $200K/yr

5+ years exp

Crossover is looking for a Head of Operations to lead transformation initiatives at Trilogy, focusing on architecting systems for operational excellence. The role involves delivering high-complexity operational initiatives and implementing AI-driven automations to enhance efficiency across the company's software portfolio.

Information Technology & Services

Responsibilities

Delivering high-complexity operational initiatives including M&A integrations, enterprise system overhauls, and large-scale organizational transitions

Building and deploying automations that supplant CRM and task management platforms using Python and LLM APIs

Implementing AI-enabled workflows through Cursor, Windsurf, and MCP to remove manual processes and cut cycle time

Driving projects from root-cause analysis through to deployment, applying proven playbooks and executive judgment

Completing a practical technical assessment to validate your capability to architect and deliver AI-first systems

Architect and implement AI-first operational frameworks that remove manual effort, simplify complexity, and enable scalable execution across Trilogy's international software portfolio