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Crossover · 13 hours ago

Enrollment Specialist, Alpha - $75,000/year USD

Miami, FL

Full-time

Onsite

Entry, Mid Level

$75K/yr - $75K/yr

2+ years exp

Crossover is seeking an Enrollment Specialist for Alpha, a school transforming education through innovative practices. The role involves managing the admissions journey, addressing family inquiries, organizing campus tours, and ensuring accurate applicant information, all while fostering a positive perception of Alpha among prospective families.

Information Technology & Services

Responsibilities

Addressing inquiries from prospective families within 24 hours with communication that is clear, inviting, and consistent with Alpha's values

Organizing and delivering admissions activities including campus tours and shadow day experiences for students

Ensuring applicant information remains accurate and current across all admissions platforms and CRM systems

Conducting family meetings to present Alpha's educational philosophy, respond to concerns, and capture insights

Collaborating with campus staff and admissions colleagues to ensure continuous progress for every prospective family

Qualification

CRM experienceProfessional communicationOrganizational skillsBilingual (English/Spanish)Customer service experienceFamily-facing operationsEducation backgroundEvent support experienceTech-enabled environment comfort