Front Desk Agent jobs in United States
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Four Seasons Hotels and Resorts · 5 hours ago

Front Desk Agent

Four Seasons Hotels and Resorts is a luxury hotel brand known for exceptional guest experiences. The Front Desk Agent is responsible for welcoming and registering guests, providing excellent service, and ensuring guest satisfaction while adhering to hotel policies.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment
Check guests out of the hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Qualification

Customer serviceOrganizational skillsLuxury hospitality experienceFlexible scheduleEnglish proficiency

Required

Work authorization for the location is required
Speaking, writing and reading English is required
Availability to work overnight shifts required
Candidate must have authorization to work in the United States

Preferred

Previous experience in a luxury, fast paced environment
High organizational skills
Flexible schedule and the ability to work different shifts including overnight, holidays and weekends

Benefits

Access to a robust benefit plan

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Company data provided by crunchbase