The Millennium Group, Where Service Matters ยท 10 hours ago
Office Services Associate Floater
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expThe Millennium Group (TMG) is an award-winning business process outsourcing firm focused on providing office support services. They are seeking an Office Services Associate Floater to manage mail center operations, deliver materials, and ensure customer service while adhering to safety procedures.
Document ManagementOutsourcingPrinting
Responsibilities
Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.)
Use package tracking equipment to record the receipt through delivery process of mail
Perform task for digital mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
Deliver, pickup, and transport materials within, between, to, and from various departments
Deliver office supplies and copy paper
Inspect deliveries for suspicious or threatening items, visual and x-ray
Operate company vehicle to transport items
Answer calls and provide customer service
Pickup outbound boxes and packages from internal customer locations
Ability to sort items into categories according to established methods
Prepare items for processing, shipment or transportation
Enter activity data in logs, maintain records
Ensure all safety procedures are followed at all times
Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx)
Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management
Receive and complete print request according to client expectations
Provide coverage at other locations within approximately 30 mile radius
Other duties as assigned by manager
Qualification
Required
High School diploma or equivalent (GED)
1-3 years' experience with Microsoft Office Software (Word, Excel, etc.)
Excellent customer service skills; must possess a 'can do' attitude
Excellent communication skills both verbal and written
Valid Driver's License
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Attention to detail
Ability to handle mail or hand cart, as well as flatbed
Must be able to lift up to 50 pounds
Preferred
Minimum of 2-5 years Mail Services related experience preferred with knowledge of commonly used Office Services procedures
Company
The Millennium Group, Where Service Matters
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase