Coe College · 4 days ago
Systems and Endpoint Administrator
Cedar Rapids, IA
Full-time
Onsite
Mid Level
3+ years expCoe College seeks qualified candidates for the position of Systems and Endpoint Administrator. The role involves providing technical support for Apple and Windows related hardware and software, ensuring optimal system performance, and managing campus-wide technology initiatives.
EducationHigher Education
No H1B
Responsibilities
Provide technical support to faculty, staff and students regarding hardware, software, wireless connectivity, printers and other network and hardware related equipment and needs
Serve as the campus expert on Apple devices and work heavily with the management of Windows devices
Management of MECM/SCCM server for all campus devices as well as GPOs and configurations in alignment with required security standards
Install Mac and Windows operating system software and applications including management of the imaging process for all campus computers
Configure and maintain Mac infrastructure including but not limited to remote management and deployment, Mac software license servers, Mac specific print and file services on Windows Active Directory including Kerberos configuration
Troubleshoot faculty, staff and student desktop, laptop and software issues
Provide iOS administration by installing iOS operating system software and applications; configuring and maintaining iPads or iPhones; maintaining Coe purchased apps and installations for end users of Coe owned iOS devices; and troubleshooting faculty, staff and student iOs software issues
JAMF software server administration including but not limited to installing Mac Server operating system software and applications and configuring/maintaining JAMF Pro infrastructure (remote management and deployment, packaging software for deployment, etc)
Install, setup and maintain campus printers and configure and maintain existing infrastructure
Assist in the selection of vendors and products for network hardware, software and services
Create and maintain documentation for all assigned tasks
Provide campus-wide technology support through an on-call duty rotation
Assist with development, implementation and maintenance of the campus-wide technology goals
Perform other job-related duties as assigned
Qualification
Required
Bachelor's degree in a related field from an accredited college or university, or equivalent work experience
3-5 years Apple and Windows administration experience, working in a professional environment
Working knowledge of Microsoft Network environment
Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time
Successful completion of a background check in accordance with Coe College policy
Ability to perform advanced hardware and software troubleshooting and diagnostics with Apple and Windows devices
Competency in using Active Directory on Windows Server and configuring Windows Operating Systems and Mac Operating Systems
MECM/SCCM management experience
In-depth knowledge of Apple computer hardware troubleshooting and repair, Apple OSX, iPad OS & iOS operating systems and JAMF Pro
Working knowledge of Windows Print Server on Mac OS X
Deployment of various Windows Operating Systems and software using computer images
Advanced repair skills for desktops, laptops, peripherals and laser printers
Knowledge to support Microsoft Office and Adobe products
Excellent verbal, written and interpersonal skills
Strong planning and organizational skills
Experience with Apple and Windows desktop support or a strong desire to learn both
Dedication to the educational mission of a private, residential liberal arts college
Ability to maintain positive relationships in a collaborative and diverse team atmosphere
Commitment to excellent customer and/or student service
Demonstrated ethical and responsible decision making
Consistent attendance and accountability necessary to meet position objectives
Ability to lift/push/pull 25 pounds
Ability to work in a fast paced environment
Ability to staff periodic on-call coverage and to address emergency-related situations in the evenings and weekends
Preferred
Certification desired
Company
Coe College
Coe College is a coeducational liberal arts institution.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.99MKey Investors
US Department of EnergyNASANational Science Foundation
2025-12-10Grant· $1.3M
2024-09-10Grant· $0.23M
2024-06-13Grant· $0.46M
Recent News
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