Mount Saint Mary's University · 1 week ago
Office Manager, Student Health Services
Los Angeles, CA
Full-time
Hybrid
Entry, Mid Level
$24.13/hr - $26.39/hr
2+ years expMount Saint Mary's University is seeking an Office Manager for Student Health Services to provide excellent customer service and administrative support at the MSMU Student Health Centers. The role involves appointment scheduling, maintaining medical records, and coordinating communications within the clinic and with students.
EducationHigher EducationUniversitiesWomen's
Responsibilities
Schedules health clinic appointments for eligible MSMU students with professional staff through proficient use and understanding of the Electronic Health Record System (e.g.Medicat)
Maintains accurate medical records and filing systems through proficient use and strong working knowledge of the Electronic Health Record System
Maintains detailed records to track student health clearance compliance, year-round
Coordinates interdepartmental and intradepartmental communications; receive and route telephone calls; send and receive email messages through departmental email box, distribute memos and notices; facilitate written communications with students, vendors, providers, and others; and coordinate mail delivery and collection
Provides information to students regarding student health clearance requirements, insurance information, clinical affiliation compliance, educational programming, and scheduling changes
Maintains student accounting for health clinic services and maintain budget records for Student Health Services
Coordinates emergency responses in the absence of a professional provider
Provides office management functions including supply inventory, and collaborate with Facilities Management, Business Office, OIT, and Mailroom and Graphics to ensure smooth office functioning
Hires, trains, schedules, evaluates, and delegates work assignments to student employees
Participates in the creation and execution of all outreach programming sponsored by SHS
Partners with the RNs and NP to effectively and efficiently provide needed care for all eligible MSMU students seeking services within the health center
Manages and create material for promotion of activities on social media
Interacts with off-campus vendors in facilitating the delivery of support services and supplies
Serves as an interdepartmental and intercampus liaison within the University community
Represents the Student Health Services as needed
Attends evening or weekend programs, as needed
Performs other job-related duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of two years' experience in a medical front office or college health center
CPR Certification
Strong working knowledge of ambulatory care medical office procedures and general office equipment, health insurance processing, maintenance of medical records and basic alpha filing
Working knowledge of accounting and accounts receivable principles
Good working knowledge of word processing software (Windows), desktop publishing, graphics, and database management
Basic knowledge of Microsoft Excel worksheets
Knowledge of health education and community health programming, women's health issues, disaster and infectious disease outbreak responses and medical terminology desired
Effectively organize, prioritize, and handle multiple tasks to meet established deadlines
Excellent ability to assess situation urgency, effectively solve problems in a professional healthcare environment, and provide accurate information related to healthcare needs and insurance processing
Interact professionally with healthcare providers, students and support staff and communicate accurately and promptly regarding patient care management
Build rapport and communicate/work effectively with a wide variety of people
Read comprehensively, design and create professional newsletters, draft and compose correspondence correctly and effectively
Flexible, detail-oriented team player who can work despite continued interruptions
Strong organization and prioritization, time management, customer service, oral/written communication, basic mathematics and accounting, accounts receivable, public relations, interpersonal, supervisory and leadership skills
Typing at 60 wpm
Preferred
Some college or associate's degree
At least one year of experience supervising front office staff
Company
Mount Saint Mary's University
Mount Saint Mary’s is the only women’s university in Los Angeles and one of the most diverse in the nation.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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