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Ricoh USA, Inc. · 19 hours ago

Site Coordinator

Indianapolis, IN, United States

Full-time

Onsite

Entry Level

1+ years exp

Ricoh USA, Inc. is an integrated solutions provider that connects people and technology to create outstanding customer experiences. The Site Coordinator is responsible for managing daily operations at a solo-person site, performing various office services, and ensuring effective communication with customers.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Responsibilities

Responsible for the daily operations of a mailroom, copy center, or scanning facility

Operates office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment

May be responsible for courier services, reception services, switchboard operations, shipping and receiving, and the delivery and processing of mail

Serves as the primary point of formal contact with the customer on a daily basis

Ensures effective implementation and management of Ricoh Service Excellence programs

Operates required equipment and software efficiently to meet service level agreements

Supports profitability by effectively utilizing company materials and supplies

May perform routine administrative functions, including:

Creating and completing work orders

Contractor monitoring

Inspections

Reporting facility-related issues

Providing operational support as required

Interacts with contracted vendors, facility management, and site occupants as needed

Manages office supply inventory and reordering when applicable

Coordinates conference rooms and manages A/V equipment resources as assigned

Maintains positive internal working relationships through professional communication

Collects and provides data to leadership and customers, including preparation of monthly reports with leadership support

Ensures financial responsibilities are met

Performs other duties as assigned

Qualification

Customer-facing experienceTechnology knowledgeTechnical aptitudeProblem-solving skillsBasic customer service skillsTactical thought processingWritten communication skillsVerbal communication skillsPresentation skills

Required

High school diploma or GED (required)

1+ year of experience in a related field (B2B and/or technical)

1+ year of customer-facing experience (required)

Demonstrated knowledge and understanding of technology

Tactical thought processing

Ability to present to small groups

Moderate problem-solving skills

Basic customer service skills

Basic technical aptitude

Basic written and verbal communication skills

Benefits

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)