AAON, Inc. · 7 hours ago
Mechanical Support Engineer
Tulsa, OK
Full-time
Onsite
Entry, Mid Level
2+ years expAAON, Inc. is focused on resolving complex technical issues in the HVAC industry. The Mechanical Support Engineer ensures accurate customer service by advising teams, diagnosing problems, and collaborating with engineering and manufacturing teams.
Energy EfficiencyHeating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing
Responsibilities
Advises Technical Support Specialists and Field Service Technicians in resolving technical issues
Analyzes and diagnoses problems, providing effective solutions to enhance service delivery
Communicates complex technical concepts clearly to both technical and non-technical stakeholders
Collaborates with cross-functional Engineering and Manufacturing teams to identify areas for improvement and implement best practices
Investigate high-level customer complaints to remedy the situation and/or promptly implement corrective measures as required
Develops and maintains documentation related to technical processes and troubleshooting procedures
Prepares and delivers reports of problem situations and proposed resolutions to manufacturer representatives and external customers
Provide post-sales engineering input and support to field modifications, national and local parts sales, and national account teams
Qualification
Required
Bachelor's degree in Engineering, or related technical field
2+ years' experience in the HVAC industry
Strong problem-solving skills and the ability to think critically under pressure
Excellent communication skills, with the ability to convey complex ideas in a clear and concise manner
Proficiency in Microsoft Office
Ability to work collaboratively in a fast-paced environment
Ability to sit/stand for extended periods of time
Ability to ascend/descend stairs unassisted
Ability to lift and carry 50+ lbs
Ability to travel occasionally as needed
Preferred
Experience in AutoCAD and SolidEdge
Company
AAON, Inc.
Driving the industry forward through the design, manufacturing, and rigorous testing of premium HVAC equipment.
1001-5000 employees
H1B Sponsorship
AAON, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$80M2024-12-18Post Ipo Debt· $80M
1991-01-04IPO
Leadership Team
G
Gary Fields
Chief Executive Officer
Roberto Giacomelli
Senior Vice President of Operations
Recent News
2025-12-29
2025-12-01
Dycom Industries Inc
2025-11-10
Company data provided by crunchbase