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Skyla Federal Credit Union · 17 hours ago

AI Strategy and Solutions Engineer

Charlotte, NC

Full-time

Onsite

Mid Level

3+ years exp

Skyla Credit Union is seeking an AI Strategy and Solutions Engineer to identify and implement high-impact AI solutions across the organization. The role involves collaborating with business units to integrate AI into processes, conducting market research, and mentoring team members on AI best practices.

BankingFinanceFinancial ServicesNon Profit

H1B Sponsor Likely

Responsibilities

Partner with business units to understand workflows, pain points, and opportunities where AI can add value

Evaluate new projects to identify AI integration opportunities

Conduct ongoing market research to identify emerging AI tools and solutions relevant to your industry

Build business cases for AI implementations, including ROI analysis

Design and implement AI solutions that integrate with existing systems and workflows

Build rapid prototypes using LLM APIs and common components (retrieval/RAG, prompt chains, small services) to prove value

Work hands-on to configure, test, and deploy AI products and tools

Troubleshoot technical issues and optimize AI solution performance

Establish AI guardrails for data privacy, prompt safety, human-in-the-loop review, and vendor data handling; coordinate with Security/Legal as needed

Evaluate and compare buy vs. build options; run short vendor trials on our data and create a recommendation with a scorecard and cost model

Document reuseable patterns (prompt library, templates, connectors) and maintain a small “AI components” repo for faster future delivery

Set up and manage basic operational hygiene: secrets management, environment configs, API quotas, logging, and error handling

Comply with company policies and applicable regulations for data protection and acceptable use; follow all required procedures and training

Translate technical AI capabilities into business value for non-technical stakeholders

Work closely with the new Project/Product rollout to align AI initiatives with organizational priorities

Gather feedback from users to continuously improve AI implementations

Conduct training sessions to build AI literacy across the organization

Mentor team members on AI tools and best practices

Create documentation and guidelines for AI solution usage

Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act

Perform job duties in accordance with the Credit Union's values, mission and vision

Performs other duties as assigned

Qualification

AI/ML technologiesPython/FastAPILLM APIsData integrationSystem architecturePrototypingCuriosityCommunication skillsMentoring

Required

Bachelor's degree in computer science, Engineering, Data Science, or related technical field

3 years of hands-on experience in software, data, or solutions engineering (startup or product/project team preferred), with evidence of shipped tools or prototypes used by real users

Exposure to AI/ML technologies through coursework, projects, or professional experience

Engineering mindset with ability to build, configure, and troubleshoot technical solutions

Understanding of APIs, data integration, and system architecture

Minimum 1 year of experience AI/ML concepts and common AI tools (ChatGPT, Claude, automation platforms, etc.)

Experience calling modern LLM APIs (e.g., OpenAI/Azure/Anthropic) and assembling small solutions (prompt design, retrieval/RAG, evaluation)

Proficiency in at least Python/FastAPI implementation stack and integrating third-party SaaS/REST APIs

Familiarity with vector databases/search (pgvector, Pinecone, or similar) and document pipelines (PDFs, HTML, knowledge bases)

12+ months implementing PII detection/redaction pipelines before any external LLM/API call, with logs proving zero raw PII leaves the system

Strong product sense and communication skills: can translate business problems into measurable AI solutions and explain trade-offs clearly

Proven track record operating in ambiguity-taking a fuzzy problem no one asked for, prototyping a simple, lovable solution, and creating pull

Led stakeholders from skepticism to adoption showing, not telling; so, colleagues view AI as a teammate that upgrades their role, not a threat

Executive-ready communicator who can translate complex AI and engineering into crisp business decisions for VP/SVP/AVP audiences. Comfortable teaching and mentoring; leading short, practical sessions that lift skills and drive adoption

Self-starter who can work independently and manage multiple projects

Curiosity and enthusiasm for technology and its applications

Company

Skyla Federal Credit Union

Skyla is your friendly, neighborhood credit union — here to make things possible! We’re in your community, meeting you wherever you are in your ﬁnancial journey, and helping put your goals within reach.

Founded in 1962

Charlotte, North Carolina, USA

201-500 employees

https://www.skylacu.com

H1B Sponsorship

Skyla Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)