Apply on Employer Site

Children's Services of Roxbury, Inc. · 5 days ago

Communications Specialist

Boston, MA

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

Children's Services of Roxbury, Inc. is one of Massachusetts’ largest Black-led nonprofits, providing holistic services to children and families. The Communications Specialist will execute brand-aligned content and outreach, manage social media, and produce various communication materials to support the organization's mission and community engagement.

Health CareHome ServicesMental HealthNon Profit

Culture & Values

Responsibilities

Collaborate with program staff to capture impact stories, photos, and data for communications

Manage and grow CSR’s social media presence: content curation, calendar management, scheduling, community engagement, analytics/insights, and paid/organic campaigns

Ensure brand voice, tone, and visual identity are consistent across multimedia channels and collateral

Design and produce brochures, flyers, one-pagers, ads, slide decks, and other materials for visibility, sponsorships, and recruitment

Capture photos/video at events; organize assets for ongoing use

Maintain inventory of branded materials and swag

Partner with AVP to audit and enhance the website so it reflects mission, priorities, and impact

Produce the monthly external newsletter; coordinate list management, content, and reporting

Lead production of CSR’s Annual Report (impact storytelling and financial stewardship)

Support production of ROXTalks (bimonthly virtual series): promotions and logistics

Assist with ROXTalks Live (annual convening): logistics and audience engagement with Development

Partner with Development on campaigns to expand supporter/donor base

Facilitate connections among PR team, program staff, participants, and partners for interviews/storytelling; support media at events

Provide regular updates to program leadership and help execute communications strategies

Perform other related duties within scope

Qualification

Social media managementContent creationWriting/editingEmail marketingAdobe Creative SuiteProject managementCustomer service mindsetProfessionalismBilingual proficiencySEO knowledgeAttention to detail

Required

2–3 years' experience in communications/marketing (or equivalent education plus relevant experience). Bachelor's degree in marketing, business, or related field

Hands-on social media management (Facebook, X, Instagram, LinkedIn, Vimeo) including scheduling, engagement, and analytics

Email marketing experience (e.g., Constant Contact) and CMS publishing (e.g., WordPress)

Proficiency with Microsoft 365/Microsoft Office and Adobe Creative Suite; basic graphic design and video editing for content creation

Strong writing/editing, attention to detail, and ability to produce high-quality, error-free work under deadlines

Project management skills: organize timelines, prioritize, and follow through across multiple stakeholders

Professionalism, integrity, discretion with sensitive information; customer-service mindset

Preferred

SEO knowledge and experience applying on-page best practices to improve visibility

Experience supporting events (on-site collateral, signage, light A/V, live posting)

Familiarity with data dashboards and reporting for campaigns (GA4, Looker Studio, etc.)

Bilingual or multilingual proficiency

Benefits

Health, dental, and vision insurance

401(k) plan and paid time off

Employee discounts and access to CEU/professional development opportunities

Supportive, mission-driven team environment

Company

Children's Services of Roxbury, Inc.

Children’s Services of Roxbury (CSR) brings peace of mind to Massachusetts’ most vulnerable families, providing housing for homeless families, affordable childcare, children’s mental health services, intensive foster care, and youth development programs.

Founded in 1972

Roxbury, Maine, USA

201-500 employees