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Parker Hannifin · 13 hours ago

IS Support Analyst 1 (Temp Conversion)

Simi Valley, CA

Full-time

Onsite

New Grad, Entry Level

$26.60/hr - $44.30/hr

0+ years exp

Parker Hannifin is a leader in aerospace technologies and solutions, seeking an IS Support Analyst 1 to provide day-to-day consultation and troubleshooting for internal computer users. The role involves managing user accounts, training users on various computer systems, and participating in information services projects to enhance operational efficiency.

HardwareIndustrial ManufacturingManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Preforms complex work to establish and maintain information systems, databases and interfaces to meet business objectives

Provides expertise in day-to-day consultation, training, trouble-shooting and problem-solving for internal computer users

Responds to and resolves computer problems quickly to ensure maximum uptime and minimum disruption to user activity

Identifies and addresses complex usability problems, while monitoring and managing user accounts

Trains end-user in the use and applicability of various computer systems and hardware

Participates in Information Services projects, performs analysis and implements multi-function office systems

Evaluates existing systems and/or user needs and makes recommendations to increase efficiency to meet business needs

Other responsibilities as assigned

The primary duties of this job require highly-specialized skill in the design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications; the application of systems analysis techniques and procedures to determine hardware, software or system functional specifications; the design, documentation, testing, creation or modification of computer programs related to machine operating systems; or a combination of these duties

Consistent exercise of independent judgment and discretion in matters of significance

Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary

Qualification

Technical expertiseDatabase managementProblem-solvingAnalytical skillsMicrosoft Office SuiteInterpersonal skillsCommunication skillsOrganizational skills

Required

Good technical expertise and experience in consultation, training, trouble-shooting and complex problem-solving for internal computer users

Excellent analytical skills and judgment to proactively identify and solve problems

Strong attention to detail, good organizational skills and the ability to prioritize with changing situations

Good interpersonal, verbal and written communication skills to drive tasks to completion

Proficient in Microsoft Office Suite and database management tools

High School Diploma/Equivalent and work experience that will allow successful performance of job expectations

0-2 years' experience

Preferred

Bachelor's Degree preferred

Benefits

Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

401(k) Plan with company matching contributions at 100% of the first 5% of pay.

Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.

Career development and tuition reimbursement.

Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

Paid Time Off and Company-Paid Holidays.