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Compass Group USA · 12 hours ago

PRE-EMPLOYMENT SCREENING SPECIALIST (HYBRID-CHARLOTTE, NC)

Charlotte, NC

Full-time

Hybrid

Entry Level

1+ years exp

Compass Group USA is a leading foodservice and support services company with over 284,000 associates across the United States. The Pre-Employment Screening Specialist is responsible for supporting the organization's background check and I-9 & E-Verify processes, ensuring compliance and assisting with employment screening activities.

AdviceFood and BeverageHospitalityProfessional Services

H1B Sponsor Likely

Responsibilities

Follow prescribed background check process to ensure compliance with policy, laws and other regulations

Answers incoming phone and ticket-based inquiries from managers and HR field associates

Review background results provided by organizations background vendor along with background disclosure forms or collected through background review interviews to assist with determination of Associate or candidate eligibility for employment

Generate and distribute pre and final adverse action letters, as necessary, as required under FCRA or other local jurisdictions not distributed by organization’s background vendor

Document reasoning for final eligibility decision using provided tools or IT systems

Respond to inbound calls from Associates or candidates who want to contest results of background reports

Provides guidance to managers on how to navigate through the electronic I-9 system

Applies documented procedures, and other reference materials to assist in answering manager inquiries on I-9 completion

Proactively contacts managers to drive compliance and provides assistance in completing incomplete electronic I-9s or E-Verify cases

Opens tickets and logs calls into a call tracking system, maintaining record of transaction for all customer contacts utilizing the case management tool

Qualification

HR Generalist experienceBackground check processes/Advanced ExcelAnalytical skillsBilingual English/SpanishCustomer service skillsVerbal communication skillsWritten communication skillsAttention to detail

Required

Excellent customer services skills are a must

Excellent verbal and written communication skills required

Strong analytical skills

Intermediate/Advanced Access and Excel skills

Attention to detail, accuracy and the ability to prioritize multiple tasks to meet deadlines

Preferred

Bachelor's degree in business preferred or equivalent experience

1-3 year's prior HR Generalist/HR Analyst experience preferred

Bilingual English/Spanish preferred

Benefits

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Company

Compass Group USA

Glassdoor3.5

Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.

Founded in 1994

Charlotte, North Carolina, USA

10001+ employees

https://www.compassgroupcareers.com

H1B Sponsorship

Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (45)

2023 (49)

2022 (39)

2021 (26)

2020 (29)