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NEOGOV · 9 hours ago

RISK MANAGEMENT & HUMAN RESOURCES ANALYST

Maitland, FL

Full-time

Onsite

Mid Level

$63K/yr - $79K/yr

NEOGOV is a company that focuses on Human Resources and Risk Management. The RISK MANAGEMENT & HUMAN RESOURCES ANALYST will perform various professional and analytical duties to support the department's functions, including managing insurance renewals, claims processing, and training programs.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Performs a variety of routine to complex professional, analytical, and technical duties in support of the Human Resources/Risk Management Department’s functions to include processing renewals for all insurance lines, review, evaluation, processing and handling workers' compensation, property and liability claims

Responsible for Risk Management, safety programs, risk oversight committee ensuring compliance with safety policies, processes and regulations while enhancing overall safety training programs

Responsible for the citywide Training Program

Assists and supports the broad range of Human Resources functions and programs to include recruitment, benefit, payroll processes, record/document maintenance and production

Works under the supervision of the Human Resources/Risk Management Director (HRRMD), with limited direction from the Assistant City Manager, but exercises final responsibility for major administrative functions exercising a considerable amount of independent judgment

Provides managerial and leadership guidance to staff in the absence of HRRM Director and /or directs inquiries to the appropriate personnel

This position is considered an emergency/disaster position

Assists the Human Resources/Risk Management Department to align the strategic direction of the City by supporting and promoting the organization, helping in the implementation and execution of Human Resources and Risk Management initiatives, programs while promoting the role of the Department as a key business partner

Provides assistance to the Director and other department staff when needed, in support of organizational goals

Keeps the HRRMD informed of personnel and/or other matters which impact operations and Department’s functions which deal with any and all aspects of human capital management or risk management

Assists in the development of short- and long-range human resources plans; gathers, interprets, and prepares data for reports, studies, and surveys; supports internal departments and external agencies regarding the interpretation of the City’s Personnel Policies Procedures, Safety Policies and other department functions as needed

Responds to survey requests regarding risk management and/or human resources information

Assists the HRRMD with the development, implementation, and management of the Personnel and Safety Policies and Procedures

Maintains and updates Standard Operating Procedures (SOPs), Checklists and reports to ensure current and accurate information, consistent with processes of the Human Department and Risk Management functions

Ensures HRRMD is kept abreast of changes

Reviews all workers’ compensation, property damage and liability incidents; reviews data for trends and recommends corrective action or preventative measures where indicated; conducts investigations of on-the-job incidents, including workers’ compensation and reviews reports of injuries/property damage to determine their cause and recommend corrective actions

Consults with medical representatives and coordinates with claims adjusters to resolve liability and property damage claims to include on-the-job injuries (WC), recurring illnesses, return to work restrictions and availability of job positions, etc

Analyzes and reviews events involving city employees’ injuries, city equipment and city property damage to identify trends and determine what actions are needed to reduce those trends

Coordinates with Third Party Administrator(s), Claimants, Insurance, Agent of Record and oversight agencies to facilitate the production of information, reports to ensure compliance of the program

Supports the City’s Self-Insurance Fund with robust processes to timely resolve claims when feasible

Follow-up, document, track the progression of claims that are open multiple years

Ensure open claims are moving forward towards resolution, coordinating mediations, assisting and attending mediations for settlements and hearings

Ensures to keep the HRRMD abreast of updates and changes

Coordinates annual insurance policy renewal and procurement of vendors

Works with third parties to file claims, collect for damages caused to city property by a third parties’ actions

Manages the entirety of any emergency/disaster claims process from filing the claim with insurance carriers and FEMA, to doing walk-thought inspections, completing proper and accurate documentation for claim reimbursements

Responsible for the development and implementation of safety policies and procedures, implements training and incident prevention programs city-wide; meets with departments analyzes and determines safety training needs to ensure active and successful programs

Supports the department’s safety committees

Manages the quarterly Risk Oversight Committee (ROC), to include preparing agendas, distributing meeting materials to committee members, prepares and distributes minutes, advises members of policy and procedures and provides general direction

Conducts research, compiles data and prepares reports and presentations

Assists with safety inspections to assure compliance

Completes special projects/reports as required to be compliant with by Federal, State law or regulations, using various multi-media equipment

Manages the City-Wide training program, develops annual training goals and coordinates training tracks throughout the calendar year

Coordinates potential training topics and facilitators, schedules trainings, books consultants, instructors, and other required personnel or agencies and establishes/maintains performance data and statistics

Responsible for conducting Organizational Orientations for all new hires including reviewing benefits and retirement

Disseminates training information to employees

Coordinates other special programs and projects as needed

Prepares and submits federally required reports and updates, provides general personnel related information to other agencies and the general public, to include the bi-annual Equal Employment Opportunity (EEO-4) report, the City’s EEO Plan and the Department of Justice report

Responsible for coordinating and scheduling annual medical screens, including Police Annual evaluations, Public Works Cholinesterase RBC screens, Drug Free Workplace drug screens, FMCSA DOT drug-testing program, including the Clearinghouse and other screens as needed

Monitors line-item balances to ensure compliance with approved budget and advises the HR Director on budget line status

Assists with master updates on HRIS (MUNIS) as they relate to HR required functions and yearly changes

Monitors and trains the HR staff in personnel functions to include payroll entry on MUNIS, and auditing of payroll for accurateness and completeness

Assists in the support and development of HR staff skills and knowledge in human resources and risk management functions and processes

Reviews and routes all incoming HR/RM communications including but not limited to, mail, answering phones and monitoring the HR email inbox, determines and identifies items that require immediate attention

Maintains effective oral, written communication with all levels within the organization, the general public, outside agencies and organizations when furnishing information regarding application of city policies and practices

Maintains effective working relationships in a team environment

Provides customer service to employees in areas of pay, benefits within the scope of knowledge and refers complex inquiries and personnel issues to the attention of the appropriate staff or HRRM Director

Maintains all personnel related records

Responsible for personnel records retention and compliance with State guidelines

Provides general personnel related information to other agencies and the general public, to include Public Records Requests, employment verification, both verbally and in writing, filling out employee salary history for mortgage and other miscellaneous information as required in compliance with city policy

Composes and prepares a variety of correspondence and documents incoming to the department are stamped daily; and maintains department filing system, administrative logs, and reports

Maintain high levels of personal and professional integrity promoting core values, integrity and accountability throughout the organization

Work towards maintaining the HR team’s capacity and flexibility to respond to fluctuating workflows while achieving positive outcomes for the Human Resources Department to promote teamwork and efficiency within the HR department

Attends seminars and workshops related to duties and responsibilities

Provides back-up to other related positions as needed

Prepares general correspondence

Performs other duties as assigned

Qualification

Risk ManagementWorkers' CompensationSafety PoliciesHuman Resources ManagementData AnalysisMUNISReport PreparationPublic Record LawMicrosoft OfficeCommunication SkillsTeam CollaborationConfidentiality Management

Required

Considerable knowledge of property and liability and workers' compensation laws, regulations, and procedures

Maintains considerable knowledge of employment laws and regulations to include principles, practices, and procedures in areas of public personnel, risk management, payroll processing, recruitment, benefits and training in public sector municipal government organization

Knowledge of public record law and government record retention schedules

Ability to plan, organize, and carry out duties with minimal supervision

Ability to analyze facts and exercise sound judgment in arriving at conclusions

Ability to analyze, interpret and carry out assigned projects to their completion

Ability to plan, organize prioritize and coordinate work to meet time commitments

Ability to assist in developing long-range plans and programs in evaluation of work accomplishment

Ability to prepare reports and present ideas clearly and concisely

Knowledge of methods of data collection

Ability to communicate effectively both orally and in writing

Working knowledge of modern office practices, systems and procedures; working knowledge of personal computers and electronic data processing

Proficient skills with a personal computer to include, but not limited to, working knowledge of Access, Power Point, Excel, and Word

Ability to learn new processes and systems efficiently