Apply on Employer Site

Tulsa Housing Authority · 1 day ago

RENTAL ASSISTANCE MANAGER

Tulsa, OK

Full-time

Onsite

Mid, Senior Level

$56K/yr - $56K/yr

2+ years exp

Tulsa Housing Authority is hiring a Rental Assistance Manager to join a team that's creating a better Tulsa. The role involves auditing work, reviewing eligibility determinations, maintaining records, and providing training to staff, while ensuring compliance with HUD regulations.

CommunitiesNon ProfitResidential

Responsibilities

Audit a percentage of work requiring verifications and computer input as completed by Housing Coordinator staff and/or Housing Support Specialist, including annual recertifications, interims, rent increases, lease packets, terminations and other miscellaneous paperwork to ensure integrity of Housing Assistance Payments and compliance with HUD Regulations and THA Policies and Procedures

Review and approve all initial eligibility determinations as completed by Housing Coordinator and/or Interviewer. Perform initial eligibility determinations of new participants. Schedule weekly briefings for new participants and participants moving/transferring

Maintain records relating to outstanding new issues, new leases, terminations, and monthly re-exams, Housing Assistance Payments ordered and approved. Review reports to monitor progress of staff and programs. These reports include but are not limited to: RAD Reports, HAP Contract Listing on Hold, Certifications – In Process, Certifications – Upcoming Annuals, Earned Income Disallowance, Abate, Expired Voucher, and Zero HAP reports

Review participant files to determine if fraud or a misrepresentation exists, and where misrepresentation of the facts requires computation of assistance overpayment to THA, go forward and determine if the participant’s assistance should be terminated for fraud

Determine amounts to be reimbursed to participating landlords on claims submitted for unpaid rent, damages and/or vacancy loss. Review and ensure audit reports are completed timely

Provide initial and ongoing training of staff, as well as assistance in problem solving and interpretation of regulations, policies and/or procedures. Provide training to staff addressing any concerns listed in Office Audits and Performance Standards

Assist in the formulation of program procedures by reading, analyzing, and interpreting federal, state, and local laws, as well as federal regulations as they relate to the HCV Programs. Prepare weekly and monthly reports to provide information, regarding staff performance and program lease-up rate

Conduct screening and interviews to acquire new staff

Perform other duties as required, including those of a higher classification for a limited period

Directly supervises five to eight employees in the Rental Assistance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

HUD guidelines knowledgeSupervisory experienceCustomer serviceOrganizational skillsEffective communicationCase loadsTraining staffDetail oriented

Required

Must possess valid Oklahoma driver's license

Must possess a Bachelor's degree (B. A.) from four-year college or university and/or two to four years related experience and/or training, or equivalent combination of education and experience

Experience handling high volumes of case loads