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CSC · 11 hours ago

Client Service Representative

New York, NY

Full-time

Onsite

New Grad, Entry Level

$75K/yr - $115K/yr

CSC is a leading business, legal, tax, and digital brand services company, providing knowledge-based solutions to a diverse range of clients. They are hiring a Client Service Representative for their Corporate Transactions team, where the primary focus will be on delivering exceptional customer service and managing client relationships effectively.

ConsultingLegal

No H1B

Responsibilities

Build relationships with our clients to better understand their unique needs and concerns

Fulfill requests and answer questions for internal and external customers

Respond promptly to customer inquiries via phone or electronically

Provide excellent customer service to both internal and external clients

Manage customer portfolios

Organize the workflow to meet customers’ time frames and demands

Data entry of client information, electronic filing, and retrieval of documents

Navigate between multiple databases quickly and accurately

Research, analyze, review, and process legal documents

Recommend process improvements where applicable

Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

Qualification

Customer service experienceMS Office proficiencySalesforce experienceProblem-solving skillsAttention to detailMultitasking abilityVerbal communicationWritten communicationTime-management skills

Required

Experience working in a business to business customer service capacity

Energetic self-starter who thrives in a fast-paced, team-oriented environment

Attention to detail and accuracy

Strong prioritization and time-management skills

Flexibility and agility, with the ability to multitask

Problem-solving skills

Strong computer skills and proficiency in MS Office, Word, and Excel

Excellent verbal and written communication skills

Candidates for this position must be eligible to work in the country without sponsorship

Preferred

Salesforce experience a plus

Benefits

Annual success-sharing bonuses or commission plans based on individual performance

Company

CSC

Glassdoor3.2

CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across fund strategies, capital markets transactions in public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions.

Founded in 1899