Icertis · 13 hours ago
Senior Domain Expert – Procure-to-Pay
United States
Full-time
Remote
Senior Level, Lead/Staff
$203K/yr - $290K/yrIcertis is the global leader in AI-powered contract intelligence, and they are seeking a senior, customer-facing Principal Domain Expert to help enterprise customers unlock value from AI-enabled Contract Lifecycle Management (CLM) across Procure-to-Pay use cases. This hybrid consulting and customer success role involves designing, enabling, and scaling AI-led contracting solutions while serving as a trusted advisor to customers and collaborating with internal teams.
Artificial Intelligence (AI)Cloud Data ServicesCRMProcurementSaaS
Responsibilities
Translate business outcomes across multiple business groups and personas into AI-enabled CLM use cases, with a focus on procure-to-pay use cases across the enterprise
Guide customers on where and how AI adds value in contracting workflows, grounded in real Procurement practices
Support roadmap and phasing discussions to align AI adoption with customer maturity
Lead live customer sessions including real-time AI prompt configuration and refinement
Guide design of AI-assisted review, negotiation, and compliance playbooks
Shape AI behavior through prompts, context, and guardrails to reflect domain nuance
Act as the “last-mile” expert validating usability, trust, and readiness for scale
Partner with existing customers as they evolve toward AI-enabled CLM capabilities
Advise on practical sequencing of AI adoption alongside incremental optimization
Identify and address readiness gaps that may limit AI value
Define solution patterns that can be used to create a use case library and templatized delivery playbooks
Decide when customization is required versus when standardization should apply
Ensure design intent carries through delivery and partner execution
Support adoption steering, renewals, and expansion conversations with domain expertise grounded in product capabilities
Facilitate discussions on explainability, governance, and AI risk
Provide real-world customer insights back to Product teams
Partner with Consulting and Delivery to ensure smooth handoff from design to execution
Contribute to reusable playbooks and accelerators
Qualification
Required
Deep expertise in Procure-to-Pay contracting, including but not limited to SAP Ariba and SAP ERP experience
Experience applying AI within enterprise software or process-driven environments – willingness to continuously grow and learn as AI products rapidly evolve
Strong customer-facing consulting and executive communication skills
Comfort operating across consulting, customer success, and product-adjacent roles
Sound judgment balancing innovation, trust, and scalability
Preferred
First-hand experience operating within Procure-to-Pay and/or Legal functions, either as a practitioner or in a role embedded closely with these teams (e.g., Legal Ops, Procurement Ops, Commercial Operations)
Experience with CLM, legal operations, procurement transformation, or enterprise SaaS
Direct consulting or services delivery experience
Benefits
Robust medical, dental, vision, and mental health benefits.
Employee Assistance Program (EAP).
Equity (RSUs) and shared ownership in the company.
Generous 401(k) match.
Flexible work environment.
Paid maternity and paternity leave.
Generous holiday and PTO program.
CaaS (Coaching as a Service).
Annual personal development allowance.
7 Days for Humanity – seven paid volunteer days annually.
Global and regional DEIB steering committees and employee resource groups (ERGs).
Global DEIB training programs and guest speakers throughout the year.
Company
Icertis
Icertis is an AI-powered contract management platform that ensures compliance and minimizes risk.
Founded in 2009
1001-5000 employees
H1B Sponsorship
Icertis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (11)
2022 (18)
2021 (20)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$641.5MKey Investors
B CapitalSilicon Valley BankSAP
2025-07-01Debt Financing· $75M
2025-03-19Series Unknown· $50M
2023-03-01Secondary Market
Leadership Team
Anand Subbaraman
Chief Executive Officer
Monish Darda
Co-founder and CTO
Recent News
2025-12-27
Company data provided by crunchbase