Libra Solutions ยท 9 hours ago
Claims Specialist
Libra Solutions is dedicated to overcoming burdens created by slow-moving legal processes. They are seeking a Claims Specialist to deliver exceptional customer service and act as the primary point of communication with clients in the medical and legal community.
FinanceFinancial ServicesLendingSoftware
Responsibilities
Answers high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily
Statuses cases to get updates on pending and ongoing case litigation and/or medical treatment
Drafts correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes
Delivers customer satisfaction through timely, accurate communications
Develops rapport with the attorneys, firms, insurance companies and medical providers
Qualification
Required
Highly motivated to deliver exceptional customer service to various parties within the medical and legal community
Ability to function as the primary point of communication with clients to stay up to date on existing cases and answer client questions
Self-motivated and able to work autonomously
Enjoy working in a fast-paced, high-volume environment
Ability to answer a high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily
Ability to status cases to get updates on pending and ongoing case litigation and/or medical treatment
Ability to draft correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes
Ability to deliver customer satisfaction through timely, accurate communications
Ability to develop rapport with attorneys, firms, insurance companies and medical providers