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Palo Alto Networks · 1 day ago

Senior JIRA/Confluence Systems Engineer (US Citizen only)

Santa Clara, CA

Full-time

Onsite

Senior Level

5+ years exp

Palo Alto Networks is a high-tech cybersecurity company looking for a Senior JIRA/Confluence Systems Engineer to join their Information Technology team. In this role, you will lead the implementation of program management platforms, drive integrations between Jira and Confluence, and establish best practices for project workflows.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Assist with the technical design, configuration and implementation of Jira and Confluence (Data Center) integrations with corporate tools (on prem, AWS, and SaaS hosted) including user provisioning, configuration management, and reporting tools

Assist with the technical design and implementation / migration of Jira projects and Confluence spaces from other instances (cloud and data center)

Assist with the design and implementation of corporate standards for Jira/Confluence (processes, workflows, controls, etc)

Assist with the technical design and implementation of other Jira/Confluence Enhancements (new projects, new workflows, new spaces)

Provide training and demos for Atlassian tools

Create Jira based reports, dashboards, and planning views based on different user requirements and provide stakeholders with actionable metrics and status report

Assist with installation of Jira & Confluence Datacenter in Linux environment

Proactively plan and implement upgrades for the project management platforms

Ability to implement automations & scripting using Groovy/Python

Qualification

Jira AdministrationConfluence AdministrationIntegration ExpertiseAgile FrameworksSDLC KnowledgeScripting (Groovy/Python)User ManagementTraining SkillsDocumentation SkillsCollaboration Skills

Required

US Citizen only

5+ years of experience with deep hands-on expertise with the Jira product suite (Jira, Confluence, JSM Data Center and others), supporting 3rd party add-ons (Portfolio, Structure, etc.) and integrations

Knowledge of the Jira product suite at admin and super-user level (Atlassian Certified a plus)

Proven technical expertise integrating Jira applications with enterprise platforms like Workday, OKTA, Slack, etc., through a mix of API and integration tools

Conceptual and practical understanding of SDLC and Agile Frameworks

Knowledge of Scrum and continuous integration and continuous deployment practices

Experience with writing scripts and managing reports on Jira and supported reporting applications

Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA

Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration

Able to work independently with minimal guidance in a rapidly changing environment

Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude

Bachelor's degree required

5 + years of relevant work experience required