NEOGOV · 2 months ago
DSHS WSH Chief Quality Officer
Pierce County – Lakewood, WA
Full-time
Hybrid
Director/Executive
$115K/yr - $138K/yr
6+ years expNEOGOV is seeking a Chief Quality Officer for the Gage Center of Forensic Excellence at Western State Hospital in Lakewood, WA. The Chief Quality Officer will manage clinical risk management, data management, safety, quality, compliance, and performance improvement across the facility, ensuring alignment with regulatory standards and improving service effectiveness.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee the development, implementation, and monitoring of the Quality Assessment and Performance Improvement (QAPI) & Safety programs for the Gage Center in conformity with the regulations of the State of Washington, Federal regulatory requirements, Centers for Medicare and Medicaid Services (CMS) and, The Joint Commission (TJC) standards, Behavioral Health & Habilitation Administration, and/or other accrediting agencies
Ensure QAPI & Safety are fully integrated throughout the hospital
Oversee the clinical risk management department and ensure that reviews comply with hospital and other standards, to include implementation of root cause analyses and other comprehensive systematic analyses tools
Collaborate with administration, clinicians, hospital departments, and external stakeholders to ensure compliance with the hospital's mission and the QAPI & Safety programs
Ensure data integrity and oversee the hospital’s Research, Evaluation, & Data Analysis department
Coordinate and monitor all survey activities including Labor & Industries (L&I), Department of Health and other regulatory entities
Ensure survey readiness throughout the hospital
Serve as co-chair for the Quality Council with a focus on tracking, trending, analyzing, and improving performance measures aligned with QAPI certification/accreditation requirements, and safe, quality patient care
Annually assess QAPI & Safety Plans
Assure that facility goals, objectives, standards, policies, and procedures are congruent with the standards and requirements of certification/accreditation, and approving, governing, and/or reviewing bodies
Set performance standards and assess achievement of performance goals; increase work unit productivity
Ensure programs are managed with integrity and in compliance with state and federal laws, rules, and regulations
Qualification
Required
Professionals with a bachelor's or higher in nursing, social science, healthcare administration, business administration, public health or related behavioral health science
A minimum of six years supervisory and management experience in a healthcare leadership role
Working knowledge of accreditation standards and Centers for Medicare and Medicaid Services (CMS) Conditions of Participation
Expertise in principles of LEAN, healthcare performance improvement and project management
Proficiency working with systematic comprehensive analysis and LEAN tools
Knowledge of occupational health safety and L&I/DOSH requirements
Experience leading risk management, data management and safety programs
Extensive knowledge in QAPI planning, program implementation and compliance
Enjoy working in a Team oriented, fast-paced, ever-changing environment, creating synergies, and multi-tasking
Positivity and a passion to improve patient care and hospital processes
Appreciate presenting to large audiences and to Headquarter leadership
Knowledge of DSHS policies and related state administrative codes/RCWs
Ability to effectively use good judgment and professional knowledge in complex situations and manage priorities to meet strict deadlines
Ability to view the hospital's role in the continuum of care and within the larger scope of healthcare reform
Demonstrated leadership/management skills and robust supervisory experience
Ability to translate complicated standards, conditions, and data to functional language applicable to all job classifications
Experience analyzing state and federal legislation
Certified Professional in Healthcare Quality (CPHQ) certification
Benefits
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Auto, boat, home, and renter insurance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program (DCP)
Social Security
Public Service Loan Forgiveness
Paid holidays and one paid personal holiday
Sick leave
Vacation leave
Military leave
Paid bereavement leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase