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PrePass · 13 hours ago

Field Site Hardware Technician

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

PrePass is North America's most trusted weigh station bypass and toll management platform, transforming the transportation industry. The Field Site Hardware Technician is responsible for troubleshooting, installing, and maintaining electronic equipment, ensuring effective solutions in a timely manner.

Non ProfitPublic Safety

H1B Sponsor Likely

Responsibilities

Troubleshoot hardware, software, and network operating issues, using specialized test equipment to diagnose and resolve problems

Perform bench-level preventive maintenance, repairs, and replacements for computer terminals, microprocessor components, peripherals, and associated communication and information management equipment

Assemble, install, configure, modify, and relocate hardware and software at client sites for regular or special function use

Conduct roadside hardware and software diagnosis and maintenance, including pole-mounted equipment

Collaborate with subcontractors to ensure compliance with client requirements

Provide high-quality customer service as a company representative, ensuring a professional demeanor, clear communication, and responsiveness

Maintain detailed records of repairs, diagnostics, and maintenance activities

Escalate unresolved issues promptly to appropriate levels for resolution

Work as part of a team while independently managing tasks to meet client expectations and time-sensitive deadlines

Qualification

Technical ExpertiseTroubleshootingCustomer ServiceElectrical TechnologyDiagnostic ToolsProblem-Solving SkillsCommunication SkillsTeam Collaboration

Required

Vocational, trade school, or technical training, or an associate degree in electrical or electronic technology, or equivalent work experience

Proven ability to perform maintenance and repair at the sub-assembly/component level and use various diagnostic tools

Proficiency with basic PC operations and specialized tools, including ladders, hydraulic lifts, and electrical lifts

Valid state-issued driver's license with a good driving record

Ability to be insured on the corporate insurance policy and responsibility for a company vehicle

Strong analytical and creative problem-solving abilities with a commitment to quality and ethical work practices

Excellent verbal communication skills, professional appearance, and a strong customer service orientation

Ability to work in confined spaces, frequently climb, bend, stoop, crawl, and lift 40-60 lbs

Willingness to travel 50% of the time and respond to maintenance issues within the assigned region and occasionally outside the designated territory

Preferred

Military Occupational Specialties (MOS) from Army: 17E, 25B, 25C, 25L, 25N, 25S

Military Occupational Specialties (MOS) from Air Force: 1D731A, 1D731R, 1D731Z, 1D733C, 1D7X3C, 1N231, 1N531, 1N631, 2A133, 2E133, 2E231, 2E631, 2E632, 2E731, 3C131, 3E031

Military Occupational Specialties (MOS) from Navy: CTM, CTN, CTR, CTT, IT, ET, EM, ETN, EMN, IC

Military Occupational Specialties (MOS) from Marine Corps: 28XX, 59XX, 64XX

Military Occupational Specialties (MOS) from Coast Guard: AET, EM, ET, IT

Benefits

Robust benefit package that includes medical, dental, and vision that start on date of hire

Paid Time Off, to include vacation, sick, holidays, and floating holidays

401(k) plan with employer match

Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)

Tuition Reimbursement Program

Voluntary benefits, to include but not limited to Legal and Pet Discounts

Employee Assistance Program (available at no cost to you)

Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees

Community Give-Back initiatives

Culture that focuses on employee development initiatives

Company

PrePass

PrePass is a non-profit public/private partnership dedicated to advancing the safety & efficiency of the commercial transportation industry.

Founded in 1993

Azusa, California, USA

201-500 employees

https://www.prepass.com

H1B Sponsorship

PrePass has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (4)