Director Product Management (Merchant) jobs in United States
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Wonder · 2 days ago

Director Product Management (Merchant)

positionChicago
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$232K/yr - $232K/yr
date10+ years exp

Wonder is seeking a Director of Product Management to lead their Merchant Success vertical, driving strategy and execution for Grubhub's portfolio of innovative Merchant products. The successful candidate will manage complex products and work closely with cross-functional teams to develop and implement strategies that fuel merchant growth and drive business objectives.

E-CommerceFood and BeverageFood DeliveryRestaurants
badNo H1Bnote

Responsibilities

Help lead and set the company's strategic direction, defining and articulating new opportunities in close concert with executive leadership
Create the vision and articulate the short and long term product strategy for your product team, ensuring alignment with the overall product roadmap
Establish key performance metrics across all platforms, develop long term strategies and products to improve them
Own the merchant success product and optimization strategies, ensuring delivery against key performance metrics
Recruit, develop, train, and motivate high-achieving product managers based on Grubhub's company values
Work effectively with VP and C-level stakeholders, adapting communication style and approach based on audience
Execute strategy across teams to drive growth, partnering with Engineering, Marketing, Sales, and Operations

Qualification

Digital product managementB2BB2C experienceLarge-scale e-commerceA/B testingSQL proficiencyExecutive collaborationCustomer empathyHands on leadershipInfluence without authorityDecision-making

Required

10+ years of experience in digital product management with at least 7 years building and managing teams
0 to 1 product development experience: proven track record building products from scratch in ambiguous environments
B2B and B2C experience with ability to scale growth through product led strategies without heavy sales reliance
Startup experience and/or ability to thrive with changing priorities and ambiguity
Large-scale e-commerce platform experience with A/B testing, data analytics, and SQL proficiency
Executive collaboration with C-level stakeholders across functions, with clear communication that builds trust across hierarchies
Hands on leadership style: able to drive execution directly while building and scaling teams
Strong customer empathy with track record of building customer-centric products
Proven ability to influence without direct authority and communicate clearly across functions
Strong decision-making capabilities and proven ability to develop financial plans

Preferred

Bachelor's degree preferred; MBA is a plus but not required

Benefits

Equity
401K
Multiple medical, dental, and vision plans

Company

Wonder

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Wonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app.
dateFounded in 2018
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.wonder.com

Funding

Current Stage
Late Stage
Total Funding
$2.51B
Key Investors
New Enterprise AssociatesNestleBain Capital Ventures
2026-01-12Series Unknown· $8.4M
2025-05-06Series D· $600M
2024-11-13Series C· $250M

Leadership Team

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Marc Lore
Founder & CEO
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