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griddable.io · 7 hours ago

Operations Manager - Data Analytics

San Francisco, CA

Full-time

Onsite

Senior Level

5+ years exp

Griddable.io is seeking an Operations Manager to drive execution excellence within their Data & Analytics team. This role involves program management of analytics initiatives, ensuring alignment among cross-functional teams, and delivering high-quality presentations for leadership decision-making.

AnalyticsBig DataCloud Data ServicesData IntegrationInformation TechnologySaaSSoftware

Responsibilities

Own the end-to-end program management of priority analytics initiatives (e.g. forecasting modernization, attrition predictor rollout, attrition reporting enhancements, SPS dashboards)

Build, maintain, and continuously optimize program plans, milestones, RAID logs, and delivery calendars

Track progress across multiple workstreams, identify risks/blockers early, and drive mitigation plans

Coordinate recurring program meetings, working sessions, and steering committees with clear agendas and follow-through

Ensure cross-functional alignment on requirements, timelines, and responsibilities

Create high-quality, visually compelling presentations that translate analytical insights, roadmap updates, and program status into simple, actionable narratives for leadership

Prepare leadership readouts, status summaries, and cross-functional updates across Renewals, Success Plans, Sales Strategy, and Finance

Maintain a consistent drumbeat of communication across program stakeholders

Help prioritize incoming requests to ensure the Data & Analytics team stays focused on the highest-value work

Drive standardization of workflows, documentation, templates, and operational processes

Establish routines (weekly standups, OKR tracking, roadmap reviews) to strengthen execution and accountability

Partner with leadership to identify resource needs, capacity constraints, and longer-term planning requirements

Act as the connective tissue between analytics teams and stakeholders across Sales Strategy, Finance, CS Ops, Product Growth Strategy, and Engineering

Ensure business requirements are well understood and reflected in analytics deliverables

Support adoption and stakeholder engagement for new dashboards, models, and analytics products

Qualification

Program managementData analyticsPresentation skillsProject management toolsCross-functional collaborationCommunication skillsOrganizational skillsStorytelling skillsFacilitation skills

Required

Bachelor's degree in Business, Operations, Project Management, Analytics, or related field

5+ years of experience in program management, operations management, or PMO roles—preferably within analytics, data, SaaS, or go-to-market organizations

Demonstrated ability to manage complex, multi-stakeholder programs with tight timelines

Exceptional communication skills, both written and verbal

Outstanding presentation and storytelling skills: must be able to craft executive-ready slides that simplify complex topics

Strong organizational skills and attention to detail

Experience with project management tools (Asana, Smartsheet, Jira, Monday.com, etc.)

Preferred

Experience working in Data & Analytics or working closely with data teams

Familiarity with analytics concepts (dashboards, KPIs, forecasting, data pipelines)

Experience supporting cross-functional SaaS operations teams (Sales Strategy, CS Ops, Finance)

PMP, ScrumMaster, or similar certification

Comfort working in a fast-paced, ambiguous environment with shifting priorities

Company

griddable.io

Griddable.io is a San Jose, CA based SaaS startup that closed Series A funding in 2017 from August Capital, Artiman Ventures, and Carsten Thoma, founding CEO of Hybris (acquired by SAP).

Founded in 2016

San Jose, California, USA

11-50 employees