Adobe · 6 days ago
Director, Customer Growth Initiatives
San Jose, CA
Full-time
Onsite
Director/Executive
$177K/yr - $323K/yr
10+ years expAdobe is a company focused on changing the world through digital experiences, empowering individuals and brands to create exceptional content. The Director, Customer Growth Initiatives will engage with customers and internal teams to develop and execute communication strategies that enhance customer insights and drive business growth across the Americas. This role is pivotal in ensuring effective communication of customer priorities to support sales efforts and strategic initiatives.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Engage with customers, internal teams and executive leadership to aggregate, synthesize, and strategically communicate insights from Adobe’s priority customers across the extended Digital Experience network
Develop and execute a communication strategy around customer growth initiatives
Increase the speed and consistency by which field insights are captured and communicated across the Americas DX organization
Drive initiatives to better understand DX customers’ priorities and identify the findings needed to ensure Adobe captures the highest customer wallet share
Discern key customer patterns and trends; developing strategic and actionable points of view to amplify across the organization and enable speed of execution
Stand up global customer programs across matrixed enterprise organizations
Foster cohesion and drive strategic initiatives forward
Work closely with the GM/VP Americas Enterprise, Sr. Director of Americas Sales Operations, and Sales leaders to ensure a clear understanding of Adobe’s DX strategy and team initiatives
Ensure consistent and timely customer information flow across the organization
Create a series of targeted Americas Enterprise DX initiatives to better understand and communicate customers’ priorities
Qualification
Required
Bachelor's degree in Business, Operations, Finance or related field
10+ years' work experience in program management, process management, process improvement or equivalent experience
5+ experience in sales execution or sales operations
5+ years of experience in communications, including stakeholder engagement, cross-functional collaboration, and executive-level messaging
Benefits
Short-term incentives are in the form of sales commission plans
Short-term incentives are in the form of the Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
2026-01-19
2026-01-18
Company data provided by crunchbase