Grand Canyon University · 4 days ago
Institutional Access and Compliance Office Administrator
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expGrand Canyon University is one of Arizona’s leading institutions of higher learning, located in the heart of Phoenix. They are seeking an Institutional Access and Compliance Office Administrator to support the Academic and Compliance Department by managing compliance data and providing guidance on various administrative tasks.
Customer ServiceEducation
Responsibilities
Creates and documents files in case management system
Provides general guidance and support regarding complaints. Manages multiple email inboxes by monitoring and responding to initial inquiries
Develops and maintains state-specific resources to comply with VAWA and Clery requirements
Verifies compliance data, such as Clery/CSA reporting, application disclosures, and Annual Security Report
Serves as a trained advisor for non-discrimination resolution processes
Serves as backup support for the student resolutions process
Assists with creating reports and metrics
Ensures protection of student records in accordance with FERPA
Demonstrates excellent communication and customer service skills
Qualification
Required
Bachelor's degree from an accredited institution is required
Must successfully pass a background check
Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University
Creates and documents files in case management system
Provides general guidance and support regarding complaints
Manages multiple email inboxes by monitoring and responding to initial inquiries
Develops and maintains state-specific resources to comply with VAWA and Clery requirements
Verifies compliance data, such as Clery/CSA reporting, application disclosures, and Annual Security Report
Serves as a trained advisor for non-discrimination resolution processes
Serves as backup support for the student resolutions process
Assists with creating reports and metrics
Ensures protection of student records in accordance with FERPA
Demonstrates excellent communication and customer service skills
Preferred
Minimum one year's work experience in an office or administrative capacity or similar role is preferred but may be substituted upon hiring manager's approval
Benefits
Medical, dental, vision, life and disability insurance
Flexible spending accounts
A 401K savings plan
Generous time off plan and 11 paid holidays
Paid time off to volunteer in the community or at GCU sponsored events
Free covered parking
Education Tuition Discount Program
Free on-site gyms at all our office locations
Company
Grand Canyon University
Grand Canyon University is a private Christian university. GCU is regionally accredited and offers on campus and online degree programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Mueller
President & CEO
Ronald Berman
Associate Dean College of Doctoral Studies and Program Chair Doctor of Business Administration
Recent News
2025-11-05
2025-11-01
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