BJ's Wholesale Club · 14 hours ago
Licensed Optical Manager Full Time
Staten Island, NY
Full-time
Onsite
Mid Level
$36/hr - $38/hrBJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. The Licensed Optical Manager is responsible for managing the optical team, ensuring excellent service to members, and maintaining department standards while performing optician duties.
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Responsibilities
Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data
Lead through change. Model leadership competencies, build credibility and act as a champion for business growth
Communicate effectively. Provide the information teams require to be successful
Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement
Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability
Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance
Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment and experience for the team members
Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent
Guarantee service excellence through all points of contact
Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern
Ensure a safe and positive environment and experience for the members
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Lead teams to deliver GOLD club standards daily
Define and model GOLD- Grand opening look daily
All items stocked and planograms executed
Maintain visible accurate signage
Clean and organized, inside and out
Acquire a deep knowledge of key metrics and reporting for total club and department performance
Drive performance and profitability by using reporting to identify trends and areas of opportunity
Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics
Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets
Provides a high level of Member service, including answering all incoming calls, scheduling patients for eye exams, being open and honest in communication and maintaining a friendly, pleasant demeanor with Members at all times
Provides support to Members in making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, proper handling of all money related transaction, and completing paperwork necessary to place and process orders
Manages Optical department team members and ensures all team members diligently engage in person and over the phone with Members
This position will have access to patient information therefore a high degree of discretion and adhering to all privacy and confidential/propriety company policies and procedures is required (i.e. Health Insurance Portability and Accountability Act, known as HIPAA)
Manages all sales opening and closing procedures at the end of the shift. Must ensure that accurate funds are collected, and payments are made at the point of service
Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs
Spends downtime engaging with members in front of Optical
Communicates and follows up with Club Manager and Regional Optical Manager regarding department performance, maintenance situations, team member’s performance, and doctor relations
Ensure workstation/Optical department is always maintained and clean
Supervises all team members in the Optical department and is responsible for training, separations, recommendation for promotions, and coaching
Maintains all club policies and procedures
Performs other duties as assigned
Regular, predictable, full attendance is an essential function of this job
Qualification
Required
Must be licensed to work as an optician within the State and keep license up to date and active
Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results
Strong interpersonal skills
Customer service skills
Organizational skills
Attention to detail
Open shift availability
At least 18 years of age
Preferred
Knowledge of optical products and business practices
High school diploma, college degree, and/or big box wholesale, retail, optical, and/or management experience
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
Founded in 1984
10001+ employees
H1B Sponsorship
BJ's Wholesale Club has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (55)
2023 (48)
2022 (66)
2021 (45)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2025-12-20
Retail Dive
2025-12-04
Company data provided by crunchbase