Florida Cancer Specialists & Research Institute · 15 hours ago
Business Development Associate - Central Florida
Lake Mary, FL
Full-time
Onsite
Director/Executive
7+ years expFlorida Cancer Specialists & Research Institute is committed to providing world-class cancer care and is seeking a Business Development Associate to oversee strategic growth planning and sales strategies. This role involves conducting market research, managing marketing budgets, and fostering relationships with key stakeholders to enhance referral relationships.
BiotechnologyHealth CareHealth DiagnosticsMedicalOncology
Hiring Manager
Yvonne Burns
Responsibilities
Fosters a team focused culture
Conducts thorough market analysis, SWOTs, market positioning, risks/threats, and competitive analysis within assigned markets. Uses insights to develop comprehensive growth plans and sales strategies for assigned markets
Understands all aspects of the business and works closely alongside area leadership team to define strategy and successful plans for future growth, diversification, and improvement
Translates opportunities into defined tactics, programs/projects, priorities, and timelines and ensures alignment and attainment of enterprise strategic priorities and plans
Deploys sales team within assigned markets to execute on growth strategies
Utilizes company and outside analytical platforms to determine trends and areas of opportunity within market and develops short-term and long-term tactics and plans to capitalize on growth opportunities
Proactively monitors and tracks viability of growth strategies and performance of sales team. Work with sales team to coach and adjust field tactics to ensure growth targets are achieved
Provides quarterly performance reports to leaders and key stakeholders
Engages in critical solution discussions with physicians and other key stakeholders when related to continuity of care processes associated with referring patients to FCS
Strengthens referral relationships with large system leadership and physicians through planning and scheduling of in person meetings, dinners, and other relevant interactions. Referral relationships may include large health systems, MSOs, ACOs, multi-site provider groups
Develops strong relationships as a trusted advisor and partner to large system stakeholders. Fosters behavior that promotes trust and credibility
Develops plans and strategies for new service offerings and physicians at FCS, insurance changes, and other relevant changes that may impact the referral relationship experience and deploys sales team to execute on targets aligned with related changes
Understands internal stakeholders and internal cultural dynamics, works collaboratively with internal stakeholders and teams to assess, develop, and implement improved service standards, best practices, and diversification opportunities focused on enhancing the referral relationship experience with FCS
Facilitates issue resolution discussions with the appropriate internal stakeholders to relieve bottlenecks and/or challenges experienced by referral relationships and/or referring provider’s patient(s)
Prepares value propositions and presentations to executive level audiences
Stays up to date on larger changes within oncology and healthcare, to include industry and regulatory changes, and related news
Ensures sales team achieves objectives and growth targets for assigned markets
Provides leadership, direction, and accountability to sales team
Hires, trains, and coaches’ sales team
Develops and owns critical system level relationships within assigned markets. Examples: Large health systems, MSOs, ACOs, multi-site medical groups
With the Company’s marketing department and leadership, develops and implements regional-based collateral and marketing materials that best serve referral sources, initiatives, programs, and service line growth in assigned markets
Utilizes CRM software to effectively manage and track activity of sales team. Ensures all team members maintain accurate and up-to-date records of sales activities and progress
Follows and adheres to all federal and state regulations regarding safety, HIPAA, and patient care with the highest integrity
Fosters trust in ambiguous situations and without direct authority
Demonstrates financial stewardship and accountability of Company resources and submission of expenses
Adheres to all team expectations around KPIs, Salesforce, monthly reports, expense reports and special projects
Maintains a high level of integrity and diplomacy in all interactions and always exhibits FCS Code of Conduct and Ethics behaviors
Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs all duties in accordance with regulatory requirements and organizational policies and procedures
Qualification
Required
Bachelor's degree is required
Seven plus years of healthcare and/or oncology industry and medical outside sales/development experience required
Previous experience managing a sales team and building strategic plans and growth strategies based on comprehensive market analysis
7+ years of medical consultative sales/business development experience or 7+ years of B2B sales/business development
Established and ongoing relationships with area physicians and strategic partners
Advanced understanding of medical terminology specific to oncology/hematology
Complex understanding of all FCS service offerings with the ability to communicate those offerings in concise and meaningful ways
Ability to teach other business development team members about skills they have mastered
Advanced knowledge of medical sales cycle and ability to determine ROI for all field activities
Complex understanding of internal and external data analysis to create strategic initiatives for growth
Exceptional record of continued overachievement in growth metrics
Volunteers and welcomes additional projects to help the team
Subject matter expert in a given area, i.e., Healthcare business and operations
Critical thinking skills including complex problem solving, analysis, decision-making, planning, time management and organizational skills
Strong interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
Good command of the English language
Strong communicator with ability to communicate across multiple levels of the organization
Experienced in business related writing and communications, with demonstrated exceptional oral, written, and presentation skills
Must be an active and supportive listener and must be able to effectively provide balanced feedback
Strong customer focus
Must possess strong business and political acumen
Must be able to foster strong stakeholder relations, collaborations, and partnerships
Must be able to work autonomously, effectively navigating an environment of ambiguity
Self-motivated and self-starter with ability to work independently with limited supervision
Ability to work remotely effectively as required
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites
Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal
Ability to effectively lead projects from inception through implementation and assessment
Effectively hire, coach, and support staff development, as applicable
Effectively manage resources, performance, and employee relations, within established policies, procedures, and legislation
Proficiency in MS Office Word, Excel, Power Point, and Outlook required
Proficiency in Microsoft Power BI, CRM Software (ex; Salesforce)
Strong interpersonal skills to include effective verbal and written communication
Solid time management with the ability to prioritize multiple tasks
Ability to collaborate across various levels of management, departments, and teams
Comfortable negotiating problems and exploring solutions with physician population
Maintains a high level of integrity and diplomacy in all interactions and always exhibits FCS Code of Conduct and Ethics behaviors
Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures
Preferred
Master's degree in business, healthcare administration or public health preferred (MBA, MHA, MPH)
Second language is an asset but not required
Benefits
Tuition reimbursement
401-K match
Pet and legal insurance
Company
Florida Cancer Specialists & Research Institute
Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Trevor Heritage
Chief Information & Technology Officer
Recent News
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