Service Engineer jobs in United States
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IBA · 4 days ago

Service Engineer

IBA is a leader in cancer care technology, dedicated to innovation in proton therapy and related fields. They are seeking a Site Engineer to manage and optimize the performance of accelerator-based systems at customer sites, ensuring the production of crucial medical radioisotopes.

BiotechnologyHealth CareManufacturingMedical DeviceOncologySoftware

Responsibilities

Maintain and deploy the system for various customer needs, which will include but not be limited to: QA, Development, Software/Hardware Testing, Troubleshooting, and Experimentation
Troubleshoot system equipment including electrical, mechanical, and software problems
Perform maintenance of the system including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary
Perform system inspections and clearly communicate the status of the system to leadership as well as to IBA employees
Provide support to system hardware and software testing
Support daily clinical operations for the customer staff as defined by the Field Service Manager in accordance with site policies
Maintain adequate records as defined by the customer and Field Service Manager in accordance with company QA and FDA regulations
Support the IBA’s systems in all phases, which will include but not be limited to unit testing, integration testing, validation testing and other various site related activities as the Field Service Manager defines them
Perform other related duties as required and assigned

Qualification

Electrical system repairMechanical system repairSoftware analysisCyclotronsProton therapy systemsMicrosoft ExcelProactiveCustomer orientedTeam playerInterpersonal skillsHands-on

Required

B.S. in Engineering, Physics or other applicable field, or an Associate's degree with 7+ years of relevant work experience
3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems
Candidate should have experience in several of the following: Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC's (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc
Solid general knowledge of/experience with Microsoft products: Excel, Word, Outlook, Teams, etc
Customer oriented
A team player with strong interpersonal and collaboration skills
Driven, proactive, intellectually curious, resourceful and a hands-on person
Able to follow rules, regulations, and be able to deliver on strict deadlines

Benefits

Life & AD&D Insurance (1x annual salary)
Short/Long-Term Disability (80% / 60% of pay)
Medical, Dental, Vision premium subsidies
Health Savings Accounts / Health Reimbursement Accounts contributions
Wellness incentives (up to $500/year)
401(k) match (4%)
10 weeks full paid Parental Leave
Paid time off: 7 personal + 10 PTO days (first year)
Tuition reimbursement & development support
Emergency travel & employee assistance
Voluntary Life Insurance
Pre-paid Legal
Flexible Spending Accounts

Company

IBA (Ion Beam Applications S.A.) is the world leader in particle accelerator technology.

Funding

Current Stage
Public Company
Total Funding
$156.22M
2025-11-19Post Ipo Debt· $156.22M
1999-06-18IPO

Leadership Team

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A. Fernando Piancastelli
Principal, Partner
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