Community Behavioral Health · 1 week ago
IT Project Manager
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
5+ years expCommunity Behavioral Health is an organization focused on supporting strategic goals within the Medicaid managed care and behavioral health landscape. The IT Project Manager will lead complex technology initiatives, ensuring effective communication across departments, and translating technical needs into business solutions.
Health CareHealth Diagnostics
No H1B
Responsibilities
Lead the end-to-end planning, execution, monitoring, and closure of IT projects, including software implementations, system integrations, data initiatives, cybersecurity enhancements, and infrastructure upgrades
Manage project scope, timelines, resources, risks, dependencies, decision logs, and budgets using PMO-defined methodologies and tools
Develop and maintain comprehensive project documentation, including charters, work plans, status reports, communications, and risk mitigation plans
Coordinate vendor activities, ensuring deliverables meet technical, security, and compliance standards
Anticipate, problem-solve, and resolve issues throughout project life cycle
Identify and work with stakeholders throughout the organization to define technical criteria for selection of vendors and coordinate vendor selection process, as needed
Track and report on project milestones, provide status reports, and escalate issues to the project sponsor and leadership team
Serve as a technical liaison between business stakeholders, IT teams, and external vendors
Analyze and translate business requirements into functional and technical specifications
Support solution design sessions, technical evaluations, and system configuration discussions
Understand and ensure compliance with relevant health information technology standards, including security, interoperability, PHI protections, and Medicaid/behavioral health program requirements
Build and maintain strong working relationships with clinical leadership, operations, quality teams, compliance, provider networks, data analytics, and member-facing departments
Facilitate effective communication and alignment across departments to ensure project objectives and organizational priorities are well understood
Promote collaborative problem-solving and foster a culture of transparency and shared accountability
Deliver clear, concise project updates to executives, stakeholders, and technical teams
Facilitate cross-functional meetings, ensuring decisions are documented and action items are followed through
Develop communication plans tailored to diverse audiences, including technical teams, clinical staff, and senior leadership
Adhere to PMO methodologies, reporting processes, and governance structures
Ensure all project activities comply with applicable regulations and standards, including HIPAA, data privacy requirements, and Medicaid/behavioral health program guidelines
Support organizational readiness, including training, change management, and transition-to-operations processes
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or related field, or an equivalent combination of education and 5+ years of relevant experience
5+ years of project management experience leading IT or health technology projects
Strong technical background in areas such as system implementation, integration, application support, network or infrastructure management, or database/data systems
Experience working in healthcare, preferably Medicaid managed care, behavioral health, or other regulated environments
Demonstrated ability to manage multiple complex projects in a matrixed organization
Exceptional verbal and written communication skills, including the ability to translate technical concepts for non-technical stakeholders
Proven ability to build cross-departmental relationships and drive consensus
Proficient in project management tools and methodologies (e.g., MS Project, Jira, Asana; Agile/Waterfall frameworks)
Philadelphia Residency Requirement: The successful candidate must be a current Philadelphia resident or become a resident within six months of hire
U.S. Authorization Requirement: CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future
Preferred
PMP, CAPM, PMI-ACP, or comparable certification
Experience with Medicaid data systems, behavioral health technologies, EHRs, or claims/eligibility platforms
Knowledge of data governance, cybersecurity best practices, or interoperability standards (e.g., FHIR, APIs)
Background in vendor management, contract oversight, or RFP processes
Company
Community Behavioral Health
Community Behavioral Health (CBH) provides a variety of behavioral health services to Philadelphia County’s most vulnerable residents.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Gauthier
Chief Financial Officer
Shawna Dandridge
Chief Operating Officer
Recent News
Business Journals
2022-10-13
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