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American Express · 1 month ago

Senior Manager - Sales Analytics & Strategic Planning

Phoenix, Arizona, United States

Full-time

Hybrid

Mid, Senior Level

$104K/yr - $175K/yr

3+ years exp

American Express is a global leader in payment solutions, committed to innovation and customer support. They are seeking a Senior Manager for Sales Analytics & Strategic Planning to partner with the U.S. SME Field Sales organization, focusing on strategic thought leadership and optimizing channel integration initiatives to drive sustainable growth.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Focus on strategic thought leadership, including managing Sales teams portfolio strategy, goal setting methodology, incentive strategy, rules of engagement (ROE), and assess effectiveness against business objectives

Ability to lead multiple and sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes

Ability to drive alignment among stakeholders and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization

Build strong relationships with US SME Field Sales teams to understand business objectives and challenges in order to become a trusted partner

Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have working knowledge of Excel and SQL encompassing data manipulation and financial modeling techniques

Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance

High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change

Challenge status quo, innovate, and harbor strong curiosity

Qualification

Data AnalyticsSQLStrategic ThinkingPythonTableauCommunicationCustomer ManagementResults DrivenThought LeadershipOrganizational Skills

Required

Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges

Strategic Thinking: Ability to adopt a broad perspective and link business strategies to specific initiatives. Strong grasp of the Commercial business and Field Sales organization. Excellent analytical and problem-solving skills

Customer Management: Pro-actively anticipate customer needs and deliver on the promise. Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills

Results Oriented: Proven ability to work independently, prioritize tasks, and deliver results in a fast paced and highly matrixed environment

Data Analytics: Ability to extract and organize complex datasets; ability to address performance issues and to manipulate both structured and unstructured data

Communication and Documentation: Advanced knowledge of Microsoft Office Suite (Excel pivots and macros, PowerPoint deck development, Word documentation)

Strong work ethic with a will-to-win attitude!

3+ years of relevant work experience

Bachelor's degree in business, quantitative analysis or related fields